Connect with us

Hi, what are you looking for?

New Products

LiveVox Awarded 2007 Collection Technology Excellence Award

LiveVox Awarded 2007 Collection Technology Excellence Award

LiveVox Recognized by Collection Technology Magazine for Contributions and Innovations to its Voice Portal

SAN FRANCISCO, CA and LAS VEGAS, NV (January 25, 2007) — LiveVox, an on-demand voice portal company, was recently awarded the Collection Technology Excellence Award by Collections Technology magazine for its commitment over the past year to the collection technology industry by providing innovative advancements to the LiveVox Voice Portal.

The LiveVox Voice Portal is the only tailored on-demand contact center solution that fully integrates self service/inbound contact, outbound contact voice applications and ACD (Automatic Call Distribution), with a superior level of account reporting and analysis. The reporting and analysis feature analyzes the contact center’s business needs and process flow, optimizing agent time, while guaranteed instantaneous connections reduce caller hang-ups, resulting in higher collections.

“This important industry recognition validates that LiveVox is committed to providing quality and excellence in solutions that benefit the customer experience,” said Louis Summe, CEO of LiveVox. “By being recognized for this award, one can see how important the value of a next generation voice application solution is to the market. No other voice portal provider can offer a truly tailored voice portal platform, with the same level of flexibility, quality and ROI that the LiveVox Voice Portal guarantees.”

Presented by Collection Technology magazine and the Collection Technology Summit, the Collection Technology Excellence Awards winners are chosen based on nominations by industry executives and on careful consideration by the senior editorial staff of Collection Technology and the Collection Technology Summit Board of Advisors. Awardees are singled out for their overall collection-related technology solution or for innovative enhancements in any of the following areas: account management, compliance, customer-relationship management, debt buying, default recovery, document imaging, risk and performance analytics, telephony and automated messaging, or skiptracing.

“We are proud to single out LiveVox for its contribution to the collection technology industry and for its innovations in 2006,” said JJ Hornblass, Executive Editor and Publisher of Collection Technology magazine and Chairman of the Collection Technology Summit. “We hope the Collection Technology Excellence Awards inspire others to create new products and services for this industry.”

LiveVox was one of seven companies awarded with a 2007 Collection Technology Excellence Award. Recipients of the Collection Technology Excellence Awards for 2007 will be honored at an awards luncheon on January 25, 2007 at the Collection Technology Summit being held at The Wynn Las Vegas. For more information about the 2007 Collection Technology Excellence Awards or Collections Technology magazine, please visit www.royalmedia.com.

About LiveVox, Inc.
LiveVox, Inc., an on-demand voice portal company, provides hosted and tailored voice services focusing on the collections industry. With proven expertise in the collections industry, LiveVox developed its proprietary technology and solutions to help clients increase collections by optimizing agents’ time. As the only tailored on-demand contact center solution, the LiveVox Voice Portal fully integrates self service/inbound contact, outbound contact voice applications and ACD (Automatic Call Distribution), with a superior level of account reporting and analysis. LiveVox’s technology enables for extremely rapid deployment and real-time business updates as business priorities change with virtually no change to the existing infrastructure, vs. the lengthy time-frame and disruptions that call centers encounter when dealing with traditional, premise-based hardware and software systems. LiveVox clients experience an average cost-savings of 50% and realize 100%-900% returns on investments through reduced toll-free and fixed T1 costs, improved agent efficiency and pay-as-you-go pricing, with no monthly minimums or up-front costs. For more information, please visit www.livevox.com.

About Collections Technology magazine
Collection Technology magazine, published monthly, is a leading resource on the implementation and implications of the fast-moving technologies that streamline the collection process, improve results and directly affect all aspects of the business. Collection Technology magazine also proudly presents the annual Collection Technology Excellence Awards, which recognizes industry achievement. The Collection Technology Summit, presented by Royal Media Group and sponsored by Collection Technology magazine, is the first and foremost industry event on the challenges and opportunities in collections technology. www.royalmedia.com.

LiveVox, Inc., LiveVox Voice Portal and the LiveVox logo are trademarks or registered trademarks of LiveVox, Inc. All other trademarks are the property of their respective owners.

Advertisement. Scroll to continue reading.

###

LiveVox Contact:
Pauline Shiu
MRB Public Relations
732-758-1100, ext. 105
pshiu@mrb-pr.com

Royal Media Contact:
Nancy Rand
Marketing Director
212-564-8972, ext. 112
nrand@royalmedia.com

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Advertisement

Latest Products

77-inch LG SIGNATURE OLED T TV Lifestyle

HDTV 4K & 8K TV

At $59,999, the LG SIGNATURE OLED T is the most expensive 77-inch TV in the world. It looks like a pane of glass you...

Zeitgeist Germany Tree Collection IEMs Zeitgeist Germany Tree Collection IEMs

Earbuds & In-Ear Headphones

At $814, Zeitgeist Germany offers bespoke IEMs carved from 4 different types of wood -- Sequoia, Zebrano, Olive and Redheart.

TCL A1 Portable Lifestyle Projector TCL A1 Portable Lifestyle Projector

New Products

At $499, the TCL A1 is a 1080p portable lifestyle projector that lets you bring big screen entertainment wherever you go.

Bose 901 60th Anniversary Edition Speakers Lifestyle Front Bose 901 60th Anniversary Edition Speakers Lifestyle Front

Bookshelf Speakers

Without any public fanfare, Bose has recreated its legendary 901 Direct Reflecting Loudspeakers that we would like to see and hear in person.

Musical Fidelity M8x Vinyl Phono Stage Silver Front Angle Musical Fidelity M8x Vinyl Phono Stage Silver Front Angle

New Products

Musical Fidelity's new flagship M8x Vinyl Phono Stage is both fully discrete and fully balanced with improved gain stage and more.

Master & Dynamic ME05 Wired Earphones Master & Dynamic ME05 Wired Earphones

Earbuds & In-Ear Headphones

Are wired earphones coming back? The new $199 Master & Dynamic ME05 in-ear headphones refresh a 10-year old design with added support for hi-res...

Gift Ideas?

Christmas Gift Guide 2024 for Hi-Fi, Headphones and Home Theater

Gift Guides

From headphones to home theater, these high performance audio gifts will exceed the expectation of any movie or music lover on your list.

You May Also Like

Advertisement

ecoustics is a hi-fi and music magazine offering product reviews, podcasts, news and advice for aspiring audiophiles, home theater enthusiasts and headphone hipsters. Read more

Copyright © 1999-2024 ecoustics | Disclaimer: We may earn a commission when you buy through links on our site.



SVS Bluesound PSB Speakers NAD Cambridge Audio Q Acoustics Denon Marantz Focal Naim Audio RSL Speakers