Canon Power Shot A70 - LCD Monitor prob.....

 

New member
Username: Bobz

Post Number: 1
Registered: Mar-08
there is no display on the lcd monitor, new batteries changed nothing, all seetings back to default, wheb i take a picture it will not hold it.
any suggestions on to how to fix this problem?
 

Platinum Member
Username: Project6

Post Number: 15340
Registered: Dec-03
Check your manual for re-activating the monitor...or resetting the camera. Sometimes the monitor settings gets turned off.
 

New member
Username: Bobz

Post Number: 2
Registered: Mar-08
tried it and nothing changed Beny.
 

Platinum Member
Username: Project6

Post Number: 15343
Registered: Dec-03
Can you still take a picture without the monitor? Does it still save on the memory card?
 

New member
Username: Bobz

Post Number: 3
Registered: Mar-08
nope, it acts like it wwith the flash flashing but just comes out black when i look at it on the pc.
 

Platinum Member
Username: Project6

Post Number: 15344
Registered: Dec-03
Does not look too good.
 

New member
Username: Bobz

Post Number: 4
Registered: Mar-08
what do you think........, bad memory card?
 

New member
Username: Bobz

Post Number: 5
Registered: Mar-08
The problem is with the CCD chip. It is a known failure item and not specific to Canon.

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Service Notice: CCD Image Sensor Advisory (Updated Oct.31, 2006)Important Notice About Your Canon Product: CCD Image Sensor

Answer


This Service Notice will update Canon Canada Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.



It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor.

Canadian residents are kindly directed to contact the Canon Customer Information Centre for further assistance at 1-800-OK CANON. Support hours are Monday thru Friday - 9:00 AM to 8:00 PM (EST). Alternatively, if electronic support is preferred, please send your email using the Contact Us tab above.

This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Center in your region.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com



We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.


-------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ------------------------------



If you call your support center, they will tell you the closest repair depot to send it to.

You have to send the camera in and they will check it out to confirm. They tried to ding me return shipping fees, but I called Canon and they said because it was a warranty recall, the shipping was covered. Just confirm that when you talk to them on the phone
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