SONY Handycam DCR-HC38E

 

New member
Username: Jennyp

Cape Town, Cape South Africa

Post Number: 1
Registered: Sep-07
"Cannot find the Handycam (Tape) check the i-link connection to the Handycam" - this is the message I keep getting when I try to import tapes onto my DELL laptop(Windows XP). No problem when using a Sony laptop however. I also get a message "Sony Digital Imaging video has not passed the Windows logo testing to verify it's compatability with Windows XP.
I was told the Camera was compatible with any computer when I purchased it. No digital signature from Microsoft device driver for XP logo.
Where do I go with the problem? It's really frustrating not being able to EDIT my tapes.
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