hey now,I just purchaced a new 9.03 ver. nano premium box. I have been away from fta, since my old pansat/puff 3 lnb dish set up.I need to find set up and private file support to get this this box working.Do we have a fast and interactive 24/7-7 day a week reliabe tech support site to go to for nano premium? cnx support was literaly, a waste of time.