Hi Sonia, I'm not any kind of pro at all I just know last year when I first started. The only thing that is going to help you on this question is to read. There are so many sites that have step by step instructions already written. You may have to register but most are all free, A couple http://forums.dsstester com futurefta.info There are also other links posted here you can visit for file information.Look under Naylins Post all pansat help sites are normally posted. Just go to files for your pansat all info is there. Newbie How to and much more. Good luck to you. check back after you do all that and I'm sure someone will be glad to help. Respectfully, Kim