Help with a viewsat ultra
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Bronze Member Username: Nanc91Post Number: 25 Registered: Aug-07 | My friend just droped off his viewsat ultra to me, because I am usually pretty good at getting them working again but this time I am having a problem I am using the null modem cable and when I set loader 2 up with the file and try to load it, right after I turn the machine on a number will come in the front display(sometimes it is a 6 , 8 or a 0) and it will not load anything. I have tried the factory file and everything but nothing seems to be working and when the machine is not pluged in to the computer I can't get any lights to come on the front screen? Dose anyone know how I maybe able to solve this problem? |
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Gold Member Username: KirankumarNO Bashing Post Number: 2390 Registered: Oct-07 | nancy, open the box and if the power supply board is brown color,it is a clone and you will not be able to fix it if it is white in color post here so we can help |
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Bronze Member Username: Nanc91Post Number: 26 Registered: Aug-07 | ok there is a white board which I guess is the power supply board and 2 green boards. |
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Gold Member Username: KirankumarNO Bashing Post Number: 2391 Registered: Oct-07 | good now try this |
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Bronze Member Username: Nanc91Post Number: 27 Registered: Aug-07 | Ok I am using loader 2 and I tried to load the main program fisrt and when I turn the machine on a 6 comes on the front screen but nothing loads????? |
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Gold Member Username: KirankumarNO Bashing Post Number: 2396 Registered: Oct-07 | nancy, unhook all cables from receiver and turn power off and on repeatedly from back a few times and see if the front display changes. if no luck i will be back here tomorrow morning for further help.i have to go to work. sorry,make sure power cable is hooked up to outlet in wall |
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Bronze Member Username: Nanc91Post Number: 28 Registered: Aug-07 | nothing is displayed on the front when I disconect the null modem cable. |
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Gold Member Username: KirankumarNO Bashing Post Number: 2398 Registered: Oct-07 | so do what i suggested in post above |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1563 Registered: Jan-08 | nancy In your package box with receiver is furnish a cable RS-232 you must download factory bin with the cable from your computer . Go to: <[link removed]> download this 2 files: PVR Loader v11 - Firmware Updater ( Serial)you install this one on computer VS2000 ULTRA Factory Bin File - V132 for download with the loader in your receiver close rear switch on receiver open program take file v131 clic to download in receiver and a second after switch on the transfert take 5-10 mins you must see 0000 download the last bin with USB Good luck Good tv |
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Bronze Member Username: Nanc91Post Number: 29 Registered: Aug-07 | OK I am not getting any lights on the front of the machine kind of like it is not pluged in. But when I plug it into my computer I get one numder on the front screen. I have tried to download everything new bin the fail fix the factor bin and I still get notheing no display on the front screen and no progress on my computer during the download |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1565 Registered: Jan-08 | Nancy try what i say in my post, i have a Vs Ultra and experiment much it. If you see a number on display your box is OK Do exactly like i say |
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Bronze Member Username: Nanc91Post Number: 30 Registered: Aug-07 | ok I am loading the factory bin with pvr loader but my problem is that it is not showing a progress or the status on my computer so I dont think it is loading???? I should be able to see ithe progress on my computer shouldn't I???? |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1566 Registered: Jan-08 | nancy you dont the progress, tats not load, wait i give you main program. try to load the last bin directly. I come back |
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Bronze Member Username: Nanc91Post Number: 31 Registered: Aug-07 | I have been at this all day and I don't know what else to do???? |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1567 Registered: Jan-08 | did you take Vspro loader from Viewsatusa? |
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Bronze Member Username: Nanc91Post Number: 32 Registered: Aug-07 | no I used the pvr/ultra loader |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1568 Registered: Jan-08 | try with this loader: try this 3 load: Main pgr factory bin v132 bin 2008-4-4 |
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Silver Member Username: DrmunnaPost Number: 322 Registered: Oct-07 | well i should not say use usb but u can try it if that works there u can say receiver is just fine its just something troubling updating with cable only |
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Bronze Member Username: Mahmoud1966Post Number: 15 Registered: Jan-07 | I downloaded the new file 04-04-08 but after that my recever bloked and was written boot I do not know why can you help me please I downloaded Factory Bin File - V0132 but I did not find Factory Bin File - V0131 |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1570 Registered: Jan-08 | fidouh In your package box with receiver is furnish a cable RS-232 you must download factory bin with the cable from your computer . Go to: <[link removed]> download this 2 files: PVR Loader v11 - Firmware Updater ( Serial)you install this one on computer VS2000 ULTRA Factory Bin File - V132 for download with the loader in your receiver close rear switch on receiver open program take file v131 clic to download in receiver and a second after switch on the transfert take 5-10 mins you must see 0000 download the last bin with USB Good luck Good tv |
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Bronze Member Username: Nanc91Post Number: 33 Registered: Aug-07 | Plymouth, I tried what you said to do in the last post to me and when I open VSPRO loader and then the main prg wont open with that loader |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1597 Registered: Jan-08 | Nancy the factory bin and bin 08-04-04 will open? If not go to tool and select com1 and retry Do you use RS-232 to RS-232 or USB to RS-232? |
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Bronze Member Username: Nanc91Post Number: 34 Registered: Aug-07 | I am using usb to rs-232 when ever I try to open a file with vspro loader it says the selected file is not acceptable. |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1600 Registered: Jan-08 | OK retry with your first loader now "when ever I try to open a file with vspro loader it says the selected file is not acceptable." Is it on bin too? |
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Gold Member Username: KirankumarNO Bashing Post Number: 2413 Registered: Oct-07 | see if this link helps |
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Gold Member Username: KirankumarNO Bashing Post Number: 2414 Registered: Oct-07 | or this link |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1603 Registered: Jan-08 | Good luck African I dont know what trying now. |
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Silver Member Username: Deptrai_cachonPost Number: 106 Registered: Jan-08 | nancy, make sure you get the right loader. if you download the loader from viewsatusa.com (it's a loader version 1) you need loader version # 2 from ftatalk.com or other website.. the file said unexeptable because you might use the wrong loader. VS pro & VS ultra won't work with loader 1 again you need loader 2 it's happened you me before , the same thing..it took me forever to gigure it out i hope this help good luck |
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Bronze Member Username: Nanc91Post Number: 35 Registered: Aug-07 | So here is that latest scoop on the Ultra...I have try to load the fall fix file, the factory bin, the latest bin, but no matter what I try I have even tried using 3 different loaders (Loader 1.1, Loader 2 and VSPRO Loader)and I still can't get anything to load I still have no light on the front display on the reciver unless it is pluged into the computer with the rs-232 cable, I know I am using the right com port cause I just load my ariza, and a few days ago I loaded my viewsat platium and a friends viewsat extreme, I even tried to load this ultra with my laptop but still nothing I have even left it alone dor 10-15 mins to see if it would do anything but it still show 0% progress on my computer |
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Gold Member Username: KirankumarNO Bashing Post Number: 2418 Registered: Oct-07 | nancy have you taken a look at the links that i posted for you? |
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Bronze Member Username: Nanc91Post Number: 36 Registered: Aug-07 | Yes African I did and I tried that but it still will not load...you know when you are loading a file from your computer to you reciver you can see the status on the loader(program) well mine is satying at 0% it will not load any file on this viewsat ultra |
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Gold Member Username: KirankumarNO Bashing Post Number: 2420 Registered: Oct-07 | nancy, i have tried everything i know the last suggestion is use another cable preferably one supplied with the receiver and also as far as loader goes Ken has made the right comment 3 posts above try another cable and post results |
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Gold Member Username: KirankumarNO Bashing Post Number: 2422 Registered: Oct-07 | also visit this site,it has good info on viewsat receivers,registration is free |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1606 Registered: Jan-08 | Ken For recover my box i try many loader on many site and nothing work.(my box alternated on and off) I force it with loader for VS Pro and this is the only thing work for mine, i know this is not the good one. Nancy see a 5 on display, his box is not dead. Nancy one more think you did not try, unplug power on your box for 24 hours, that erase memory backup |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1608 Registered: Jan-08 | oupps |
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Bronze Member Username: Nanc91Post Number: 37 Registered: Aug-07 | ok I did try using a different cable and still had no luck so I will try and level it unplugged for a few sadays and try it again...I will keep my fingers crossed. |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1634 Registered: Jan-08 | Good luck Nancy |
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Gold Member Username: NydasPost Number: 9997 Registered: Jun-06 | nancy: It would be a help to you to understand the following facts. RS232 cables 1. There are two types and ONLY TWO TYPES of 9 pin RS232 cables for connection between receiver and computer. 2.Once you have tried both types there is NO THIRD TYPE. 3. Waiting a few days and trying again is not going to change any of the above facts. 4. If the cable type is not know, it is good to buy a M/F DB9 Null adaptor. This will guarantee to you that with the adaptor not connected you will have one type of cable and with the cable connected in series you will have another type of cable. USB to Serial convertor 1. This is often the culprit when you are forced to use one as many people have to with laptops. 2.USB to serial convertors are notorious for problems and for slowness. 3. Buy only the type with its own installation CD. Do not allow Windows XP to install it. 4. Manually install using CD 5. Select COM1, or COM2, or COM3 or COM 4 port. 6. Use device manager in your computer to check and select the right port. Thousands of people are using these devices and managing quite well, and there is no earthly reason why you should not get a BIN loaded into your receiver if you use the right loader, BIN etc. |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1635 Registered: Jan-08 | Nancy if you can try on another computer for load it, maybe its a port problem. Thanks |
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Bronze Member Username: Nanc91Post Number: 38 Registered: Aug-07 | ok We have tried 3 computer and here is what we did 1 computer we used the cable that came in the box with the revicer no luck then computer number 2 we tried with a null modem cable ant the usb addaptor still so luck so we then tried on a laptop with tthe cable and the usb addaptor and still no luck...I know it was working until the last bin was loaded he had no channel after he loaded the bin so he factor rest it and loaded the factory bin and then the newest bin and still ho channel and he said it would not let him even scan for channels so he said he tried to reload the factory bin and then le new bin and he said that it would notload any more and that the front screen on the reciver was blank...I told him to bring it to me and I will try and load it but I had no luck either. I don't think it is a cable problem or a com port problem I have loaded a viewsat platium and a extrem and an ariza with the same calbe and same port and I also loaded a pansat using the same part just a straight cable instead if the null modem...I am stumped |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1638 Registered: Jan-08 | Nancy Open the receiver and unplug all plugs on board for half hour and replug and retry to download. Good luck |
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Bronze Member Username: Nanc91Post Number: 39 Registered: Aug-07 | still not working...I wish I knew someone in Dartmouth, Nova Scotia I could take it to and let them look at it |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1645 Registered: Jan-08 | Sorry for you nancy, i think is it the best to do. I have one of my best friend in Yarmouth.N.S. Very smart and helpful people in N.S. Good luck |
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Bronze Member Username: Nanc91Post Number: 40 Registered: Aug-07 | Yarmouth is 2 or 3 hours away from me |
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Bronze Member Username: BluegillbillPost Number: 44 Registered: Sep-06 | Nalin would please help i have a viewsat ultra tried to load old file picture froze and remote will not work anything wont even trun the stb on.do you have any sugestions.the stb will come on but the remote will not work anything please help |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1649 Registered: Jan-08 |  Good guy |
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Bronze Member Username: NydusPost Number, 10072 Post Number: 36 Registered: Apr-08 | Sorry Blue but im not that bright, please ask LK |
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Bronze Member Username: BluegillbillPost Number: 45 Registered: Sep-06 | Plymouth I have done nothing to you to desever you calling me an idiot i dont cause any problems |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1650 Registered: Jan-08 | Sorry guy we need new bin Switch off on rear panel for 10 secondes Some good guy here do good job and i just think ..... |
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Bronze Member Username: BluegillbillPost Number: 46 Registered: Sep-06 | Plymouth I have done nothing to you to deseve you calling me an idiot I am new at this and respect everyone here |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1651 Registered: Jan-08 | Sorry sorry sorry What you went to know I think you not read good thing |
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Bronze Member Username: BluegillbillPost Number: 47 Registered: Sep-06 | Nalin I respect your word on anything as well as anybody else on this site i have nothing against anyone I am sorry if i have caused you any prombles |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1662 Registered: Jan-08 | blegillbill load new bin from ftahq.com Good tv |
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Bronze Member Username: BluegillbillPost Number: 49 Registered: Sep-06 | Plymouth i have loaded new file on usb when i try to load in recever the remote will not work tv froze on espn truned off o0n back switch |
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Bronze Member Username: BluegillbillPost Number: 50 Registered: Sep-06 | Plymouth this all started when i tryed to load an old bin file and tv froze on espn says no siginal and the remote wont work anything the reciever is on but the remote wont work the battiers are good |
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Silver Member Username: MetallicaPost Number: 590 Registered: Jan-08 | bluegillbilll try another bin maybe that bin is fcuked up..go to different sites get another lastest bin see if it work.. i got my here. |
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Bronze Member Username: BluegillbillPost Number: 51 Registered: Sep-06 | METALLICA my problem is my remote will not work i cant do anything is there any way to reprogram the remote |
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Bronze Member Username: BluegillbillPost Number: 52 Registered: Sep-06 | METALLICA when i tryed to load an old bin file on my viewsat ultra tv froze on espn saying no siganle i have loaded new bin on usb when i try to load it on my receiver it comes up froze and my remote wont work anything |
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Silver Member Username: MetallicaPost Number: 591 Registered: Jan-08 | first try to press the STB buttom on your remote see if your remote work again.. second you don't need the remote to load the bin..if the bin is a good bin your remote will work again.. third make sure you got the right bin the Ultra bin...not the Extreme..PRO..Lite/Platinum this is the latest bin you need..VS Ultra Fix PFTAUSW-080410U |
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Silver Member Username: MetallicaPost Number: 592 Registered: Jan-08 | load the factory bin and the latest bin it might work.. here the factory bin. Viewsat Ultra Factory File V0132 |
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Bronze Member Username: BluegillbillPost Number: 53 Registered: Sep-06 | METALLICA I have tryed to push stb button still dont work I have the right bin but still wont let me load |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1663 Registered: Jan-08 | bluegillbill dont try old bin without know how recover your box. In your package box with receiver is furnish a cable RS-232 you must download factory bin with the cable from your computer . Go to: <[link removed]> download this 2 files: PVR/ultra Loader v1.1 - Firmware Updater ( Serial)you install this one on computer VS2000 ULTRA Factory Bin File - V132 for download with the loader in your receiver close rear switch on receiver open program take file v131 clic to download in receiver and a second after switch on the transfert take 5-10 mins you must see 0000 download the last bin with USB Good luck |
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Bronze Member Username: Nanc91Post Number: 43 Registered: Aug-07 | hello again, I was wondering if you know if you can order parts for the viewsat ultras and if so where would you order them from? |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1728 Registered: Jan-08 | Nancy Which part you need? |
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Silver Member Username: Bill038Post Number: 684 Registered: Sep-06 | This might help: new found info...... How to load any USB file automatically when "booting up" your Ultra -------------------------------------------------------------------------------- A great new feature with the Ultra (since the 080404U file), is the ability to be able to load up a "boot" file from a USB stick. (A "boot" file simply means any file that you want the Ultra to load up when you turn it on from the back switch when there is a USB stick inserted). This should (hopefully) enable anybody to circumvent the hassles of having to connect their receiver to their computer with a cable and use a "Loader program" in order to simply load a file into their "frozen" (or otherwise "unresponsive") box. Now it is simple... 1: Insert your USB stick into your computer and "open up" the files folder so that you can look at your various Ultra files on your USB stick. 2: "Right click" on the file that you would like to be loaded onto your Ultra (it can be either a factory file or any other ultra "fix" file), and select Rename from the window that pops up. 3: Rename that file to PFTAUSWR.PGM and make sure that it saves it properly. (You can do this by closing your USB window and then opening it back up to ensure that the new PFTAUSWR.PGM file name is still there). 4: And, as always, before you remove any USB stick from your computer, click on the little Icon on your taskbar (at the lower right of your screen), and select "Safely Remove Hardware" before you remove your USB stick. 5: Insert your USB stick into your Ultra (which is turned off by the back switch). 6: Turn on your Ultra from the back and it will now automatically look for, and load, any file named PFTAUSWR.PGM. (The front display on the receiver will show "uSb", then "InSt", then "End"). When your menu comes back you can confirm which file has now been loaded into the Ultra by using your remote to go to Menu>System Information>Receiver Information and check to see what file name is listed beside the Main S/W entry. It should show the original file name you had changed to PFTAUSWR.PGM on your USB stick! Isn't testing fun? this was not written by me. NOTE:::::: when you finish loading the renamed file, remove that file from usb. if you don't every time you try to load the fix file this renamed file will be seen and loaded first. __________________ |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1730 Registered: Jan-08 | Bill Vickers Good post guy The Captain 8000HD need same thing(rename) for load bin, that force the bin PRG to load on boot. Thanks for the info |
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Bronze Member Username: Nanc91Post Number: 44 Registered: Aug-07 | Thanks Bill I tried to load the viewsat ultra with the usb stick in the front but I still have no lights on the front screen...I do not know the proper names of the parts I think this reciver may need but I am going to do my best at describing them...there is a cable that is pluged into the big green board that runs to the front display board(and I think that end of the cable is soider to the board) I believe the problem is with the cable maybe in the middle where there appears to be a black circle or caps of some sort on it so I think this reciver needs a new front display board with the cable on it??????? Can anyone tell me where we might be able to get this stuff?????? |
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Gold Member Username: PlymouthQuebec city, Quebec Canada Post Number: 1732 Registered: Jan-08 | Nancy you can buy it in viewsat seller store. You can ship your receiver to dealer: https://www.viewsatwarranty.com/login/ |
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