Usually support is good, but their IKS doesn't have all the channels that Nfusion does..but their non internet useage with stand alone files is usually decent...BUT, they have been down with BOTH IKS and stand alone conventional FTA use and files, for the past 4 days..rumor is that they are working on their IKS server, but that doesn't explain not releasing a new working stand alone file..
o case i heard nfusion will be a releasing a new model that would be built in pvr and wireless.. wait few weeks... as we will see competition b.w newosat and nfusion