Plymouth and African many, many, thanks I forgot to thank you for your help w/ Viewsat Extreme Issue. Can you or anyone else please send me the instructions on how to UN-Freeze my remote w/ sound and channel changes. Have been doing a Re- Boot(turning box off from the back) back that is getting old also having promblems w/ channels sometimes I punch in a channel and it goes directly to channel 100 then Punch in the channel again and it ask me east or west or something like that?? Thanks as always