Archive through April 02, 2007

 

Bronze Member
Username: Potentialjvcowner

Post Number: 46
Registered: Sep-06
As far as I know, All of the JVC HD-ILA TV sets use the same bulb. The "AA" part is supposedly a later variant, fully interchangeable (in both directions) but is supposed to last longer. There have also been reports of a version with a "CA" suffix, again fully interchangeable, differences are not known exactly. If in doubt call the seller, or call JVC.
 

Bronze Member
Username: Tvshopper

Post Number: 96
Registered: Mar-06
Barry,

Explain your assertion "the article you linked to was out of touch with the reality for at least some brands and models."

I know JVC had a run of bad bulbs and failures were very common. After that time, it seems (from the number of postings, anectdotal evidence, etc.) that things have calmed down. How do you explain one person going through a bulb every six months when I have a bulb that has lasted now 16 months with relatively heavy use? I would suggest that SOME people are putting their TV through some of the no-nos listed in that article (vibration (I moved my sub), extreme dust, limited air flow, etc.).

It is just strange to see such diverse experiences when it comes to the exact same part in the exact same TV, don't you agree?
 

Bronze Member
Username: Potentialjvcowner

Post Number: 47
Registered: Sep-06
It is far from clear that the problems that people have had with JVC sets is due to a "run of bad bulbs". That may be the case, but it may as well be that the design of the lamp driver and control circuits and/or the bulb itself in the JVC sets is just plain flawed. Reports of premature failure (let's be charitable and call that any failure in less than 2,000 hours, given that on their website JVC explicitly has claimed an AVERAGE life of 6,000 hours (which should imply that some bulbs last 8,000 to 10,000 hours)) continue, and unfortunately, even if the matter truly was resolved, it would be at least a year or more before that could be verified.

I don't agree on anything, because there is no statistically valid information available to us. Yet it's clear that some people are having a problem. Ask me in 10 years and I'll tell you how my experience went. But I've read dozens of web sites dealing with lamp issues not only in JVC sets but in other brands, and when I put it all together and read that article you linked to, the one thing that I do strongly feel is that the article had a rose colored view of things and was stating not reality but rather the situation as it was desired to be (and is presented by the manufacturers of the sets).

[Not that I disagree with any of the article's suggestions, I don't. But, rather, it seems to me that the lamp lives stated by the mfgrs. and buy the article are simply not being acheived by not a statistically abberant few but by a significan number of people, and that the shortfalls are not slight but rather are often 80% to 90%.]
 

New member
Username: Mcghost

Post Number: 6
Registered: Feb-07
Day 2, no JVC TV....took the lamp to UPS...around $7 for a Friday delivery. For some odd reason I decided on the $13 Thursday delivery. So I am looking at at least another week before we have the lamp. That is ridiculous.

I also enclosed the printout from this forum along with a letter asking if JVC is willing to address the concerns listed in these posts. Switching printers narrowed the pages from 44 to 21.
 

Bronze Member
Username: Turbo15479

Post Number: 59
Registered: Mar-06
tvshopper, you do not want to see these sets have a problem. As for your idea they have the best picture that is a subjective issue. Myself I think they do not. I put my opinion on here not because I hate JVC (even though myself and relatives have had bad experiences not only with televisions but other products) but new people that are going to spend money for a new set realize the problem. It is not fixed and I doubt it will be until the sets are redesigned, not just a different bulb. many people spend the only money they have for this purchae and cannot buy another set when problems arrive. I have empathy for them. JVC is not helping their position by not stepping up and making it right. You may have had great luck with yours, but it is the exception. In every product there is an exception eitbner good or bad.Yours is the exception of being good. I do appliance repair (not television) but washers,dryers,stoves,dishwashers, and microwaves.I can tell you the brand I would buy and not buy. The restaurant I have lunch at is frequented by other repair people many of which are television specialist. Their opinion of JVC is not good. The model they all seem to like is a Samsung. Sansung now has a set that is based on leds instead of a lamp. Leds go very long without a problem. the set was just brought out last summer so it needs more time to prove itself but so far it seems to be holding up. Again, people that did not spend their money yet need to know eveything so they can spend it wisely. Bob
 

Bronze Member
Username: Crashnash

Post Number: 51
Registered: Jul-06
I agree 100% with Barry W. and Bob Smith. JVC has misrepresented their product by indicating on their website that their lamps will last 6,000 hours on the average--this ain't even close. My experience with JVC is---"Just get the customer through the 1 year new set warranty--then to hell with them." True--JVC has met is warranty requirement--but it still misrepresents the Lamp Life. If these lamps are so susceptable to dust, heat and vibration---as TV Shopper has indicated---JVC has a moral obligation to its customer to so state "UP FRONT".

Time for a "CLASS ACTION' as indicated previously on this thread.

CrashNash
 

Bronze Member
Username: Ebric

Post Number: 16
Registered: Aug-06
IMO the JVC set is the best picture going however I would never advise a friend or loved one to purchase a JVC set due to the issue I/we have had with bulb life.

I know 2 people that have bought 1080p Samsung's and 1 1080p Mitsubishi in the last 18mo. They have had no issues at all, have kids turning the sets on and off several times a day and 2 of the 3 are living room TV's not home theater TV's (as in 2000x the foot traffic in the room while the TV is on compaired to my TV in a dedicated media room).

People can defend the product because they have had no trouble with the unit they have till they are blue in the face. JVC could simply squash this thread by releasing stats that show the 6000hr average life is true and using the lawyers they keep on retainer to sue everyone that claims otherwise. Why does GM not sue Honda for advertising they are the most dependable car company on the road? I have a 2001 Chevy truck with 121,000mi, brakes, battery, tires, brakes, tires anbd oil changes.....obviously most GM vehicles must got 121,000mi with no issues.....right?

Why do you think they will not release numbers? Why do you think when my local BBB contacted them about my complaint they told the BBB they will not be releasing any statistical data on the issue (a specific request I made). Why do you think the BBB was told they have no comment on the issue and they now have a poor rating with the local BBB?

IMO they know they have or had an issue. It will take my 2nd bulb lasting years for me to think of another JVC product.
 

New member
Username: Mcghost

Post Number: 8
Registered: Feb-07
Day 5, no JVC TV, UPS delivered the broken bulb to McAllen, TX today at 11:26 A.M., signed by Gonzalez.

We resorted to digging out my daughter's 19" TV, packed away from her college days. Grey's Anatomy was just not the same.
 

New member
Username: Mcghost

Post Number: 9
Registered: Feb-07
Day 9, lamp arrived. No response to my letter from JVC as to concerns in this forum.
 

New member
Username: Kobebear8

Post Number: 9
Registered: Jan-06
Yes i had a new bulb and a new light engine but in a year ago. Everytime there is a dark spot on tv such as changing channels there is a green color and a red color on the tv does anybody no what this might be.
 

New member
Username: Segaboy

TX

Post Number: 3
Registered: Jan-06
joblow - [the lamp] it's a consumable part. get over it...

for the most part alot of the complaints against lamp life, at least in my opinion are overrated. sony's, toshibas, samsung's etc... all have their share of problems and yes i'll admit some products do have problems and by the looks of it you have had trbl w/yours but face reality and stop whining. for all we know that tv set of yours is on 24 hrs a day and you claim that you watch 2 hours/day...well who really knows? if it really bothers you so much why dont you buy a replacement bulb -- that way you have [when & if it goes out] a back up and won't end up posting another sad sob story about your BBB letter not being answered.

And by the way the HDILA TV's do not have 3 DLP like chips!! Each chip has a 2 million pixel count not some 1-2 million count mirror that rotates b/c of some hamster on a wheel running it's DLP technology...


image/bmpUpload
JVC_logo.bmp (38.9 k)
 

Bronze Member
Username: Crashnash

Post Number: 52
Registered: Jul-06
This jOsEpH is either a JVC Plant or a complete idiot.

Tires on a car are a consumable--however as a consumer you expect a certain amount of miles out of them as represented by the manufacture.

JVC's website represents their Lamps to go on the the average of 6,000 hours. From what I have read on this site and many other sites, these lamps are not even coming close.

JVC has mis represented their lamps. Time for a class action in my opinion. Read other post on this thread in regards to this recommendation.

As for jOsEpH--if you have nothing more constructive to add then by your most recent post--recommennd you go somewhere else with this kind of crap.

CrashNash
 

Bronze Member
Username: Ebric

Post Number: 17
Registered: Aug-06
j0sEpH---

As you speculated I ran my TV 24/7 I speculate you have a non-objective point of view and need to take the sales act down the road.

You idiot shill, you have a linked JVC logo as your sig. Want to do something for your company that may help its reputation? Get the numbers released.

Unless / until my current bulb lasts 6kish hrs (years) I will never buy a JVC product and will strongly recommend not buying them. Hell I work in the CCTV industry and I shill for people to buy anything but JVC cameras due to this. Take that back to the office.
 

New member
Username: Mcghost

Post Number: 10
Registered: Feb-07
Maybe jOsEpH is JVC's way of answering my letter which asked JVC to address concerns in this thread. If he is a JVC rep, then JVC is not very professional.

When I bought the TV, I was told NOTHING about it having a consumable part, nothing of the 6000 hours.
I was told that Plasma's slowly burn out, and these TV's (D-ILA) would last much longer and wouldn't "burn out". If I have to spend $160.00 every 9 months or every 6 weeks, I would have appreciated knowing in advance.

You state that all brands have problems. From JVC's standpoint, are we, as a consumer, expected to just accept problems and roll over? I think not.
 

Bronze Member
Username: Jwj356

San Mateo, California USA

Post Number: 44
Registered: Mar-06
CrashNash, it's time for an update. How is your class action suit coming along?

John
 

Bronze Member
Username: Crashnash

Post Number: 53
Registered: Jul-06
John Jensen; If you go back and read this thread you will see that I cannot initiate the class action as I have not had any monetary loss, However, I have strongly urged anybody that has to contact the law firm I identified.

CrashNash
 

Bronze Member
Username: Mcghost

Post Number: 11
Registered: Feb-07
Would shipping be included in monetary loss? I paid UPS $13.92 to ship the broken lamp back before they would ship out the new lamp.

Although I was told this lamp would be covered under warranty, I received an invoice for $162.00.
 

Silver Member
Username: Tvshopper

Post Number: 103
Registered: Mar-06
Susan Hanson,

Your experience is different than the norm. Usually, the lamp is sent out with a return label and yes, an invoice. You remove your old lamp, replace with the new, use the label (prepaid) to send back the old lamp (to verify it is bad) and the invoice is canceled. I don't know why you were treated differently.
 

New member
Username: Kodiak33

Post Number: 1
Registered: Feb-07
My TV (HD56FN97) went out again last week. I've had two TVs so far with the same problem each time. I turn the TV on, the sound comes on fine, and it acts like its warming the bulb up but nothing shows on the screen, its totally dark. The lights on the front act like they normally do, but the bulb does not strike up. Has anyone had this problem before? I've had two tvs with the same problem...
 

Silver Member
Username: Tvshopper

Post Number: 111
Registered: Mar-06
Just thought I would reference this thread where an owner is showing two lamps getting 5,000+ hours each (18 hours/day for around a year).

https://www.ecoustics.com/electronics/forum/home-video/326653.html
 

Silver Member
Username: Tvshopper

Post Number: 112
Registered: Mar-06
CrashNash,

I'm just curious...do you still own your JVC? Last I heard, you were returning it for a full refund. If you did keep it, have you gone through another bulb or is all well? If all is well, how many hours do you have on this bulb?
 

Bronze Member
Username: Crashnash

Post Number: 54
Registered: Jul-06
Never did I say I was returning my set for a full refund. Don't know where you heard that. I went thru the replacement bulb. I am out of the 1 year warranty and had to use the bulb I bought when waiting for the first replacement bulb. Therefore, I am on my third bulb.

CrashNash
 

Silver Member
Username: Tvshopper

Post Number: 113
Registered: Mar-06
I must've misunderstood.
 

Bronze Member
Username: Turbo15479

Post Number: 61
Registered: Mar-06
I still think the people that are geeting long hours are the exception and not the rule. In this world ypou can get an expert to say or prove anything. The proof of problems is on here and the tv techs that tell the truth. Asa i stated I talk to a few techs ewvery week. Their service calls for bad bulbs are still going strong. They also state they would not buy JVC or RCV tv's and Samsung is the one the techs prefer. Bob.
 

New member
Username: Specv

Post Number: 1
Registered: Mar-07
Just wanted to chime in with my experiences with JVC TV's.

I bought the 56" model HD567B97 back in June of 2006. I had it for exactly 10 days before the buld went. i attribute this to it being a display model. It was still under warranty so I called JVC and the phone operator told me to return the TV. No offer to exchange bulbs or anything. I bought ym TV through AAFEs so i assumed they would replace the bulb. NOPE. So I took the TV back and they accepted it with no problems.

I went to Best Buy the next week and looked for TV's. I saw the same TV except this version was black. I bought it June 25th and the bulb went out yesterday (3 march 07). I figured the bulb had about 4185 hours on it. 15 hours/day 8 31days/month 8 9 months. My Best Buy PSP shows no mention of ONE bulb replacement. it just shows that it is covered. I dont know if my 4185 is overly good or average but it doesnt meet what JVC says.

I'll probably follow some of the directionsin a link in this thread to extend the life. i know my TV usually gets powered on/off at least 3 times perday if not more. I'll just leave it on all day when it gets replaced. Since I am about to get ym buld replaced from Best Buy, Ill update peopel if my bulb goes out again.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 49
Registered: Sep-06
Interesting. Most Best Buy PSP's only cover one bulb replacement. Since this will be your first bulb replacement, you will get it ... the issue would be on your NEXT bulb replacement. But more to the point, your set is less than one year old, so it is covered by the JVC warranty. You DEFINITELY want to replace the bulb through JVC and ***NOT*** Best Buy, so that even if there is a limit under the BB PSP, you don't use it; after all, your JVC warranty will expire in 3 more months.

Based on what we have heard, your 4,000+ hours is pretty exceptional, even though it's less than what you see on the JVC web site. Lots of people are reporting failures in the range of under 1,000 to 1,500 hours.
 

New member
Username: Specv

Post Number: 2
Registered: Mar-07
Well, After I posted my expeeince, I looked at Best Buys website and they only cover ONE lamp or so says there website. My PSP doesnt mention a limit though. I am calling JVC tomorrow. What sucks is Best Buy doesnt tell you that limit. That was my biggest question when I bought my Tv since i had already expereinced one bulb failure. I asumed it was just the jump from SDTV to HDTV. I have two standard JVC's that have worked forever, but I digress. I havent read of any major problems besides the bulb, so I spent 399.99 plus tax on ONE bulb basically.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 50
Registered: Sep-06
The fact that CURRENT PSPs being sold today only cover one bulb does not automatically mean that the plan that you bought won't cover more than one. Your plan is goverened by the terms in effect at the time you bought the plan, not by the terms in effect now on a plan bought today. So you may have a case for more than one lamp. But, regardless, while you are within the one year JVC warranty, your first recourse is (and should be) to JVC, not Best Buy.

By the way, if you need a lamp, you can get them here:

http://www.discount-merchant.com/JVC-LCD-Projection-TV-Lamp-TS-CL110UAA-TS-CL110 U-p/jvc-ts-cl110uaa-new.htm&Click=98

For $160 (rather than $200 (or more))
 

New member
Username: Specv

Post Number: 3
Registered: Mar-07
Are those the "new and improved" lamps?

I'm definately going to go through JVC first. I didnt think to call them first because

1) the last time I called, the guy wasnt very helpful.

ME: Hi. TV is broken. had it ten days, etc, etc.

HIM: Take it back to where you bought it

ME: Its under JVC warranty though...?

Him: take it back

2)I thought I had a BB warranty that would let me avoid them becuase of #1. I am going to call BB tomorrow htough and find out about the how many bulbs I can get. I read through my PSP again just now and it makes no mention of one bulb. If it is indeed one, then they should state that in the warranty
 

Bronze Member
Username: Potentialjvcowner

Post Number: 51
Registered: Sep-06
Also, regarding the PSP, you presumably have a 4-year PSP. There are enough problems with all of these sets (e.g. all brands of projection sets using any technology) that the value of the 4-year warranty (beyond just the bulb) is not insignificant. I'm not saying that problems are extremely widespread or that most people have problems, but problems other than the lamps do occur, and when they occur they are outrageously expensive to fix ($600 to $1,300 or more, typically the entire "light engine" has to be replaced). A better way to look at the PSP, even if it only covers one bulb, is that you bought a spare bulb for $200, and you bought a 4 year extended warranty on everything else for $200. In that view of things, the PSP is not a particularly bad deal.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 52
Registered: Sep-06
My Best Buy PSP DOES state the limit of one bulb in the warranty document I was given. The document I was given is a 4-panel document printed in Blue and Black on heavy white paper. The limitiation is stated on the 2nd inside panel in a section headed (in bold black letters) "Product Specific Benefits"; it's the very first bullet under this section: "Plans for DLP, Projection LCD TVs and stand-alone projectors provide for one (1) bulb replacement during the term of this plan, this benefit does not apply towards the no limit policy.". My document has a document revision date of 9/06 (printed in small letters at the bottom of the page). Since you bought your plan prior to 9/06, your plan may differ. If your plan contains no such limit, I believe that you have a solid case that Best Buy must provide unlimited replacements during the 4-year period. However, you might have to go to court to get that enforced.

Also, FWIW, I was advised explicitly of the bulb issues and the "limit one" PSP policy when I bought the set. But really, that is a function of the particular salesman that sold you the set. Some will bring it up, some won't.
 

New member
Username: Specv

Post Number: 4
Registered: Mar-07
Hmmmm I might have a case. I looked on my PSP under Product Specific Benefits and it says:

Plans for DLP and Projection LCD TV's include bulb coverage. My PSP paper is dated Rev. 6/05.

I'll update everyone interested on here after i call them
 

New member
Username: S4bb

Post Number: 4
Registered: Sep-06
I purchased the same service plan (Rev. 6/05) and would be very interested to hear about your outcome.
 

New member
Username: Specv

Post Number: 5
Registered: Mar-07
I called them the other day and basically they said you get one. I told her that I talked to a person that said his contract specifically stated he gets one replacement bulb while mine just says that I am covered. They werent budging.

I thought about taking it further, but I figured why bother. The lamps, while costly, arent THAT much. I still would have taken the warranty even if they said one bulb. i just wish i was told that BEFORE my bulb went.

I went through Best Buy to get a new lamp, BUT fortunately they dont count it against you until after the one year JVC warranty is up.

I have come to the reality that I will just have to keep spare bulbs on hand for quick changes. I am trying my luck on auctions on ebay versus paying 169 for a Buy It Now bulb. If not, i'll just buy one of those
 

Bronze Member
Username: Potentialjvcowner

Post Number: 53
Registered: Sep-06
If I was you, I'd take them to small claims court (only after you had to pay for an out-of-warranty bulb). I'd take a copy of your contract, and a copy of the more recent contract (you can get that at any store, or I have a copy of it as a PDF file) and show the Judge how they had changed the wording. You would almost certainly win; they cannot change the terms of the agreement unilaterally after the contract is accepted by both parties. Keep in mind, it could be not a bulb but 2, 3 or 4 bulbs.
 

Silver Member
Username: Tvshopper

Post Number: 124
Registered: Mar-06
Barry,

Even if he wins he will just end up with an unenforcable judgement, won't he? So, what good will it do? I agree with you about the unilateral change but I just don't see them honoring a local judgement.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 54
Registered: Sep-06
I think a judgement against Best Buy would be relatively easy to enforce, but I think that they would pay you without question. [If you had to, you could get the VIN number of one of their "geek squad" vehicles (through the windshield) and put a lien on it ... when they got ready to sell it, they would have to pay off the judgement (with interest) before they could complete the transaction.]
 

New member
Username: Daniel_sobelsohn

Los Angeles, California United States

Post Number: 1
Registered: Mar-07
This message is from an attorney and may constitute an ADVERTISEMENT or SOLICITATION regarding a potential class action against JVC concerning a defect in its rear projection televisions.

I am an attorney that handles class action cases on behalf of consumers. I am currently investigating the defect with the JVC HD-ILA series televisions that results in the bulb failing prematurely. I am interested in speaking with owners of JVC rear projection televisions in connection with a case I may pursue against JVC.

My contact information is set forth below. Please feel free to contact my office anytime by phone or email. I look forward to hearing from you.

Sincerely,

Daniel E. Sobelsohn, Esq.
The Sobelsohn Law Firm
1901 Avenue of the Stars
2nd Floor
Los Angeles, CA 90067

direct dial: (310) 461-1333
facsimile: (310) 861-5205
email: dsobelsohn@sobelsohnlaw.com
 

New member
Username: Sicinho

Post Number: 1
Registered: Mar-07
HELP!!! there any way that I can check how many hours I got on my bulb?? I got a JVC HD52G886 and I just had to changed my lamp, after 8 months using it!?!?!?! that was way too fast!!!

Thanks in advance
 

New member
Username: Daniel_sobelsohn

Los Angeles, California United States

Post Number: 2
Registered: Mar-07
This message is from an attorney and may constitute an ADVERTISEMENT or SOLICITATION regarding a class action against JVC concerning a defect in its rear projection televisions.

I am an attorney that handles class action cases on behalf of consumers. I am currently investigating the defect with the JVC HD-ILA series televisions that results in the bulb failing prematurely. I am interested in speaking with owners of JVC rear projection televisions in connection with a case I may pursue against JVC.

My office works on a contingency fee basis (i.e., no recovery, no fee) and advances all costs associated with the case. My contact information is set forth below. Please feel free to contact my office anytime by phone or email. I look forward to hearing from you.

Sincerely,

Daniel E. Sobelsohn, Esq.
The Sobelsohn Law Firm
1901 Avenue of the Stars
2nd Floor
Los Angeles, CA 90067

direct dial: (310) 461-1333
facsimile: (310) 861-5205
email: dsobelsohn@sobelsohnlaw.com
 

Bronze Member
Username: Potentialjvcowner

Post Number: 55
Registered: Sep-06
Carlos,

The lamp time can be checked from within the service menu; the number of hours (in hexadecimal) is listed on the status page. Obviously, to see it you first have to change the bulb. Then, after changing it, you note the hours, and then reset the timer to zero for the new bulb.

If you are only at 8 months, you are still under warranty and JVC should give you a new lamp at no cost.
 

New member
Username: Sicinho

Post Number: 2
Registered: Mar-07
Thanks Barry!!!

I'm gonna be contacting JVC to check the status of my warranty. I think that I'm kinda went to fast and bought an extra bulb before call JVC ... (crap!!!!) but I'll be calling then anyway.
And about the service menu, sorry this probably it's a stupid question but how do I access this service menu??

Thanks again
 

Bronze Member
Username: Potentialjvcowner

Post Number: 56
Registered: Sep-06
That's ok, JVC will still give you a bulb (if you are within the 1-year warranty), so you will have a spare, which at some point or the other you will need anyway.
 

New member
Username: Sicinho

Post Number: 3
Registered: Mar-07
Thanks one more time Barry!!! I don't want to be a pain in the neck but how can I access the service menu?? I looked everywhere with my remote and couldn't find anything with that option.

Thanks
 

Bronze Member
Username: Potentialjvcowner

Post Number: 57
Registered: Sep-06
Be careful, because you can screw up the set in the service menu.

Also, actually, with some searching you can find the entire service manual online (I saw it in another forum).

However:

Set the sleep timer to zero minutes

While 0 minutes is displayed, simultaneously press video status & display.

From the menu that appears, select "2", self-check

The 4 characters on the bottom left are the lamp hours since last lamp timer reset, IN HEXADECIMAL.

Use the back key to exit the service menu.
 

Silver Member
Username: Tvshopper

Post Number: 125
Registered: Mar-06
Mr. Sobelsohn,

Do you really find it necessary to take up board space by posting your "ambulance chasing" message more than once? Why don't you post what your fee schedule would be (i.e. how much would YOU stand to make?)?
 

New member
Username: Jasong

Post Number: 9
Registered: Aug-06
I'm going to agree with Tvshopper. I'm sure us JVC customers would love some justice but reality is most class actions are worth more than the price of the #2 value meal at McDonalds. Plus the whole approach on here is somewhat questionable.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 58
Registered: Sep-06
I'm going to take a different view. IF there really is an issue (which we can't tell ... don't have enough statistically valid information), a class action case would be the only thing that would resolve it. And I'm sure that the settlement in this case would be significant enough to be of real value (I can't imagine it being less than replacement lamp, or several, or a lamp warranty).

That said, posting the notice twice in the same day .... even twice in the same month ... is not necessary. The nature of this board is such that posts hang around a long time (forever) and it's not necessary to repeat them.
 

Bronze Member
Username: Turbo15479

Post Number: 70
Registered: Mar-06
Maybe you should look at the attorney's post this way. He may be ready to start his case and wants to get as many peopleon board as possible. As for what it would be worth to the owner of a JVC product I would look at it this way. If I only received one more bulb or anything it is better than what JVC is offering. But point number two is that for JVC to step up and improve the product it will take an action like this to make it happen. Even if you, the original owner does not come away with a big settlement think of the other people who have yet to buy a product. As far as how much the attorney is making that is the way it works. If it is not costing anything to participate and you may come away with something it is worthwhile to give it a try. How about the money JVC is making on a product that has not lived up to expectations? And, as Barry said all the facts would come out and the truth would be known. If anyone has ever searched for an attorney that will handle a case such as this they can be hard to find. I am glad this person is willing to try and help. Any coment I made is not meant to get anyone mad, I just think it is important to look at all the facts. Bob
 

New member
Username: Sicinho

Post Number: 4
Registered: Mar-07
Barry thanks one more time !!! I just got in on that menu service ... now I just have to find out how to read those numbers ... lol ..

Thanks
 

New member
Username: Daniel_sobelsohn

Los Angeles, California United States

Post Number: 3
Registered: Mar-07
ADVERTISEMENT/SOLICITATION from an attorney.

I feel obliged to respond to the postings by tvshopper and Jason Gloss, which unfortunately reflect many common misconceptions about how class action cases actually work.

I am not an "ambulance chaser." I attended Columbia College and Columbia Law School and spent nearly eight years at two of the most prestigious corporate law firms before launching a plaintiff side practice. I am also listed as a Rising Star by Super Lawyer magazine, which publishes a list of the top attorneys in Southern California under the age of 40, as determined by the results of an anonymous survey of attorneys in California. I think most people with a legal problem would be very happy to be able to talk to me for free.

I also think many people on this message board would be very happy to have a skilled attorney represent them as part of a class on a contingency fee basis and advance all costs in the hope of getting them compensation for the defect with their televisions. Since a case like this could require more than $1 million of attorney time and more than $100,000 to cover expert witness fees, deposition costs, etc., I doubt that anyone will bother pursuing a case on their own. If tvshopper and Mr. Gloss do not want to reap the benefits of any class action that may be filed, they can simply exclude themselves from any class that may be certified by a court, hire their own lawyers at their expense, and deal with JVC on their own. I don't think Mr. Gloss and tvshopper are helping themselves or anyone else by insulting me and spreading misinformation about class action cases.

Contrary to their comments, successful class actions can result in substantial recoveries for the class. Every case is different and I cannot provide any warranty or prediction as to how any particular case may turn out. While not indicative of how any case against JVC would turn out, a recent case concerning another brand of defective televisions resulted in a recovery worth nearly $900 for every class member. In another case, after being served with a lawsuit, the manufacturer decided to provide free repairs for a defect that consumers had been paying more than $1000 to repair. Any lawyer that specializes in class actions will tell you that the small coupon settlements alluded to by Mr. Gloss are in fact highly unusual and rarely approved by courts.

The comment by tvshopper asking for my "fee schedule" and how much I would earn from a class action also reveals a misunderstanding as to how class action cases work and how attorneys who bring them are compensated. In class actions, any settlement and any fee award must be approved by the court. Class members have an opportunity to object to any settlement and any fee award, and to exclude themselves from the class if they prefer to pursue their own separate case. Thus, there is no "fee schedule" and I have no idea in advance how much I might earn in any given case. (Indeed, I have to obtain a recovery for the class before I can even seek a nickel in fees.) In deciding whether to approve a fee request, a court will generally consider the amount of the fee sought relative to the result achieved and the value of the attorney hours invested in the case.

I hope this clears things up.

Daniel E. Sobelsohn, Esq.
The Sobelsohn Law Firm
1901 Avenue of the Stars
2nd Floor
Los Angeles, CA 90067

direct dial: (310) 461-1333
facsimile: (310) 861-5205
email: dsobelsohn@sobelsohnlaw.com
 

New member
Username: S4bb

Post Number: 5
Registered: Sep-06
I believe I will be contacing you Mr. Sobelsohn, I just had the third bulb blow in 18 months!
 

New member
Username: Sicinho

Post Number: 5
Registered: Mar-07
Alright ... I give up ... I just can't understand this hexadecimal number.

My service menu says:

D074 6B
107 6B 0110 1011

D073 11
017 11 0001 0001

Any ideas??
 

Bronze Member
Username: Potentialjvcowner

Post Number: 59
Registered: Sep-06
Please post the entire screen contents in the same sequence and arrangement as it appears on the screen.
 

Silver Member
Username: Tvshopper

Post Number: 127
Registered: Mar-06
Don't be under the impression that the illustrious Mr. Sobelsohn (I really don't care where you got your sheepskin, I've met a LOT of hack attorneys from educational institutions better than yours) is doing this out of the goodness of his heart. The fees earned by attorneys by this type of action, even though they are approved by the court, are HUGE. He stands to make a TON of money (which comes out of the settlement pool) if pursued and successful. And, frankly soliciting like this is unsavory at best. He's fishing....and you're the quarry.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 60
Registered: Sep-06
A link to a photo of the sceen would be even better (literally, take a digital camera and photograph the screen)
 

New member
Username: Sicinho

Post Number: 6
Registered: Mar-07
Alright I'm doing this right now ... the sequence and arrangement appears just like that, first for the D074 then the D073
 

Silver Member
Username: Tvshopper

Post Number: 130
Registered: Mar-06
Here is Mr. Sobelsohn drumming up business for something else on another forum.

http://forum.notebookreview.com/showthread.php?p=1850411
 

New member
Username: Sicinho

Post Number: 7
Registered: Mar-07
Pictures from my tv ... service menu

Upload
Upload
Upload
 

Bronze Member
Username: Potentialjvcowner

Post Number: 61
Registered: Sep-06
Those are the wrong screens. Exit the service menu, then re-enter it. You should have a menu of three choices, 1 - Adjust, 2 - Self Check, 3 - I2C Stop. Select 2, and you should have a screen with 5 lines of numbers on it. What we want is the 4 character hexadecimal number on the left side of the 4th line.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 62
Registered: Sep-06
TVshopper, no one is under the impression that he is doing this for our benefit. But that does not mean that we can't benefit. If something is broken, you go to a repairman. That the repairman makes money off of the transaction does not make him evil. Think of Mr. Sobelsohn as a "JVC Repairman". Although some question remains as to whether or not JVC is broken, the "repair process" can help us to answer that question also. The only issue I have is with the frequency of his announcements (note, his comments to the board this evening are not the "announcements" to which I am referring).
 

Bronze Member
Username: Crashnash

Post Number: 67
Registered: Jul-06
For Dan Sobelsohn: Please be advised that TVshopper continues to post on this site as a perceived (my perception)advocate for JVC---and now he has a new buddy I see--Jason Gloss--and you will notice the coincidence--a posting from Jason immediately under TVshopper--deduce from that what you may.

However, my experience with JVC has been anything but a "please the customer" event---instead---just the opposite. That being said--please be advised that I had a bulb go out at around the 8 month mark and around 600 hours. JVC did replace the lamp-but only warrantied the replacement lamp for 90 days. The Canadian warranty that was also enclosed in the box that housed the replacement lamp was for one year---kind of unusual that the same lamp is warrantied for a longer period of time in a different country. This is where I got the rub with JVC. When I contacted them and requested that the replacement lamp should be warrantied for at least one year due to at least try to come close to their representation at the JVC WEBSITE of 6,000 hours on the average, JVC blew me off. All JVC was concerned about was getting me past the one year new set warranty. I am now out of my 1 year new set warranty--therefore any future replacement of lamps will be out of my pocket. I am around 700 hours on the replacement lamp. As I indicated, if you go to the JVC website--you will see that they represent their lamp to last 6,000 on the average----in my humble opinion---no way. NOTE: I have not been "out of my pocket" yet. However, I have nothing binding on JVC's part to do anything about any future "early lamp" burnout (less than 6,000 hours)

CrashNash
 

New member
Username: Jasong

Post Number: 10
Registered: Aug-06
Don't be an idiot. I get an email (like many of you do) once a new post is made, just like I got for yours so your "timing" in question is silly. I also had 2 bulbs blown so I'm not exactly a happy camper, on top of that I've posted about my ballst problem so I got more JVC issues than most/

Both times JVC have sent me a new bulb and even gave me a 90 day warranty extention to get my set fixed. Sure, I'd love to sue JVC but I'd also like to sue Sony, Microsoft, McDonalds and every other corporation that deserves it.

Whats in question is how this person goes from message board to message board looking for naive people who are trying to make an easy buck. It's all BS and I'd suppose if you're a teenager then you'll just become another vic.

You want to make sure stuff gets done, do it right.
 

Bronze Member
Username: Crashnash

Post Number: 68
Registered: Jul-06
Jason: I would like to personally thank you for protecting us naive group of people. Your efforts are certainly laudatory and keep up the good work.

TVshopper. I would also like to take this opportunity to complement you on your investigative work in regards to Dan Sobelsohn's other projects. It is truly amazing. I just wish I had a job that would allow me the time to follow these kinds of pursuits. But I guess my boss is not as gracious as yours.

CrashNash
 

Silver Member
Username: Tvshopper

Post Number: 131
Registered: Mar-06
Jesus, Rodger....you just can't leave me alone can you!? Your personal attacks are juvenile and hateful.

Let me say this, if a class-action lawsuit against JVC is warranted, fine. I have no problem with that. I DO have a problem with some ambulance-chasing, fly-by-night attorney making multiple posts around the internet soliciting such.

As for you, why don't you just leave your hatred at the door. I have had a good experience with JVC and I am entitled to state my opinion out here just as much as you. You don't like your experience with JVC (although I don't get why--because the bulb warranty wasn't long enough for you!?) (BTW, many, many countries have different laws than the US...surprising isn't it!?). However, the difference between us is that I let you state your opinion without personally attacking you (until you attack me) or questioning your identity or insinuating that I don't work hard enough (BTW, I am the CEO of a software firm and you should have noticed that I researched Mr. Sobelsohn at 9:45 PM on a SUNDAY NIGHT!!! and the research took me oh, 30 seconds on google).

Now, why don't you leave me alone. State your opinion but leave the invectives out of it. As I've stated before, if you really want to make this personal, by all means....contact me.
 

New member
Username: Johnmajor

Post Number: 1
Registered: Mar-07
Hey guys i have a JVC 61" 575 model I believe. I've needed to replace the lamp for a few weeks now but just never got around to it because I work so much and when I come home i go to sleep most of the time. But anyway, the screen finally went out and now the blue power light in front just blinks erratically. Is this typical of a TV with the lamp out, or is there something else wrong? Please help. Need to know if it's just the lamp, if it's something else I'm buying another TV...of another brand. That lamp barely lasted 2 years!
 

Bronze Member
Username: Crashnash

Post Number: 69
Registered: Jul-06
tvshopper: I see nothing in my post that is a personal attack--quite the contrary. A little touchy are we.

However, as you recommended I will state my opinion: I do take your post, specifically, "ambulance-chasing, fly-by-night attorney" to be a personal attack against a member of the bar.

You and yours have a great day.

CrashNash
 

Silver Member
Username: Tvshopper

Post Number: 132
Registered: Mar-06
Okay, Rodger...whatever you say. I guess that you don't believe that this diatribe was sarcastic and attacking.

TVshopper. I would also like to take this opportunity to complement you on your investigative work in regards to Dan Sobelsohn's other projects. It is truly amazing. I just wish I had a job that would allow me the time to follow these kinds of pursuits. But I guess my boss is not as gracious as yours.
 

New member
Username: Johnmajor

Post Number: 2
Registered: Mar-07
Is there anyone that can help me with my question please? Instead of all the arguing back and forth. That's for the birds!
 

Silver Member
Username: Tvshopper

Post Number: 133
Registered: Mar-06
John,

It does sound like a lamp.
 

Silver Member
Username: Tvshopper

Post Number: 134
Registered: Mar-06
From the manual...

The POWER LED
and LAMP LED are
blinking
alternately.
• It may be a malfunction that the fan is locked or the temperature has increased.
The POWER LED
and LAMP LED are
blinking rapidly
simultaneously.
• The lamp may not have been installed correctly, or it may be due to a malfunction.
• The lamp door may not be closed correctly.

The LAMP LED
continues blinking
• It may be a malfunction of the internal electrical circuits.
 

New member
Username: Johnmajor

Post Number: 3
Registered: Mar-07
Wow! I hope it's just the lamp. Like I said earlier, I did need to replace the lamp because I got the message saying to do so a few weeks ago. But would it go ALL the way out like that and just start blinking the LED and Power light? I hope it's not more than the lamp. This would be a good excuse for me to buy a new TV (of another brand of course!) At the same time I can't see just getting rid of a TV that big. I may just fix it and get another one anyway. The damn channels change too slowly! Anyone here know how to fix that?
 

Bronze Member
Username: Ebric

Post Number: 18
Registered: Aug-06
Odds are it is the lamp John. Pull it and take a look it is always, as far as I know, visually confirmable.


TVshopper

You post

"You don't like your experience with JVC (although I don't get why--because the bulb warranty wasn't long enough for you!?) (BTW, many, many countries have different laws than the US...surprising isn't it!?)"

And complain about others posts directed at you?

You then post

"As I've stated before, if you really want to make this personal, by all means....contact me."

So you are everything you accuse him of being, plus a hypocrite, plus an internet keyboard tough guy.

Good luck with that.

'post your opinions and keep the attacks to yourself'
 

New member
Username: Sicinho

Post Number: 8
Registered: Mar-07
Barry,
I'm gonna take a picture of that other screen and post it later.

I got to that screen because a read something earlier on this forum saying to press #4 , then use the channel up/down button 'till get to this D074 and D073.

From JVC TV USER

...." If you reset the bulb timer with your new bulb then look at register D073 and D074 to get the hours on the previous bulb. Registers D070 and D071 have the hours on the current bulb.

Enter service menu press 4 then press sleep button to until you get to the H001 register group then use channel down ~20 times to get to D070."

Do you know anything about this??

Thanks a lot for all your help
 

Silver Member
Username: Tvshopper

Post Number: 135
Registered: Mar-06
So, you got the hours message that the lamp should be replaced? That is triggered at some point of 5,000 hours or higher. It does indeed go all the way out (i.e. won't fire) and causes the LEDs to blink. It shouldn't be any more than the lamp and it sounds like yours lasted the expected hours.

Regarding the time in changing channels. What do you have your TV hooked up to? And, what type of material (i.e. HD, SD, etc.) are you speaking of? Some of the time in changing channels can be attributed to scaling, cable or sat. box, etc. But some of it is due to the TV itself. However, this is not unique to JVC. I've seen the same phenomena in many TVs.
 

New member
Username: Johnmajor

Post Number: 4
Registered: Mar-07
That's what I'll do then. Thanks for the help fellas. I just called JVC and I may be able to get the lamp swapped for free depending on my serial number due to some of the TV's being shipped with defective lamps. Problem is, I can't find my darn proof of purchase info! I really don't want to spend that $200 to fix something that only lasted a year and a half!

Thoughts?
 

Silver Member
Username: Tvshopper

Post Number: 136
Registered: Mar-06
If your lamp warning came on, the lamp lasted as long as it is supposed to. Remember, the lamp is a consumable item. If JVC is willing to replace it for you that's great.
 

New member
Username: Johnmajor

Post Number: 5
Registered: Mar-07
Got a point there TV shopper. I forgot my kids do watch the TV all the time. But I thought the lamp life was 10,000hrs. Correct me if I'm wrong.

Regarding the changing channels. I have it hooked up to an HD cable box so the problem isn't there. The problem is when I switch to a different output. Or for example, this past few weeks I've been waiting for a new box because the one I had stopped working. So I hooked the TV up directly to the wall just using the regular cable. Changing channels takes forever! You have to hold the channel button down but then it goes way too fast. You can't channel surf. Anyway that's just a minor complaint but however, some of the buttons on the remote just stopped working! The power button and the channel button. I had to program the cable box remote to power off and on the TV and to change channels. Has anyone else here experienced this? What do I do?
 

Bronze Member
Username: Crashnash

Post Number: 70
Registered: Jul-06
Gee--the coincidence in here are truely eerie.

CrashNash
 

Silver Member
Username: Tvshopper

Post Number: 137
Registered: Mar-06
John,

Lamp life as stated by JVC is an average of 6,000 hours.

Regarding the surfing, have you tried the Index function? It allows you to browse 12 channels at a time.

I haven't had any problems with my remote but I hardly use it. I bought a universal remote (Harmony 880) to run everything.


Rodger,

Shut up. Your paranoid rants are ridiculous. You are insinuating that John Major and I are one in the same!? Seek immediate help, you're obsessing.
 

New member
Username: Johnmajor

Post Number: 6
Registered: Mar-07
Good point TVShopper. I forgot about the index function.

But still, the switching outputs thing, very annoying! Minor complaint though. I'm going to check the lamp when I get home today. Hopefully JVC will replace it for free if it's one of the defective ones. How's that Harmony 800 by the way? Price?

What is with that Rodger guy? Get a life fella!
 

Silver Member
Username: Tvshopper

Post Number: 138
Registered: Mar-06
John,

I really like the Harmony 880 so far. I had a Universal Remote 200 Automator and liked it too. However, it was too difficult for the rest of the family to operate. The 880 is event based (i.e. Watch DVR, Watch DVD, etc.). You push one button and it does the rest. And, to power off, again push one button and it does the rest. To program it you plug it into your PC and use the Harmony web site. After tweaking a few times on the web site, I have everything running without a glitch. Pretty cool.

I bought it from Hidef Life for around $145.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 64
Registered: Sep-06
John Major ....

The message to replace the lamp is simply based on the number of hours. In fact, the set doesn't know how long the lamp will last, and you don't actually replace the lamp until it fails, which may be [potentially] long before the message, or after the message.

You can get new lamps for $160 here:
http://www.discount-merchant.com/JVC-LCD-Projection-TV-Lamp-TS-CL110UAA-TS-CL110 U-p/jvc-ts-cl110uaa-new.htm&Click=98

Carlos Siciliano ....

There are hundreds & hundreds of things in the service menu, most of which are undocumented (even in the service manual). The easiest way to get the lamp hours is like I said.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 65
Registered: Sep-06
Carlos,

If the numbers in the register are to be believed, then the previous lamp life was 116B [hex] hours, which is 4,459 hours. I'm not sure that your information is correct. It would have helped too if you'd have include regester D071. I'm not sure I buy this, first of all, this is supposedly the life of the PREVIOUS lamp, not the current lamp. But aren't you, in fact, on the first lamp?
 

Bronze Member
Username: Potentialjvcowner

Post Number: 66
Registered: Sep-06
All of the logitech remotes have BOTH "event based" and "device based" modes, although logitech's intent and the interface design is that the event based mode be used by default.
 

Silver Member
Username: Tvshopper

Post Number: 140
Registered: Mar-06
Barry,

You are correct. The only knock I have on the 880 is that ergonomically the digit buttons are a pain to use.
 

New member
Username: Johnmajor

Post Number: 7
Registered: Mar-07
Just took a look at it. I'm getting one.
 

New member
Username: Sicinho

Post Number: 9
Registered: Mar-07
Hey Barry,

here I am again ... I'm sending the 2 pictures. First that screen that you first told me about. I also took a picture of that register D071.

I already replaced my lamp. My Tv was too dark and I couldn't see anything on the screen. So I ordered one online. I completely forgot about the warranty, actually I didn't know that JVC gives one year warranty for the lamp also. I contacted them today (thanks to you) and I just fax my receipt with serial number. Let's see ... maybe I'll get a spare one

4,459 hours of use !!!! That's a lot !!! I owned this set for only 8 months.

Upload
Upload
 

Silver Member
Username: Tvshopper

Post Number: 142
Registered: Mar-06
Carlos,

Any chance it was a display model? Otherwise, at 8 months you're averaging something like 18 hours a day.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 67
Registered: Sep-06
NEITHER ONE OF THOSE IS THE CORRECT SCREEN.

I'm not at all sure that the number that I gave you is correct, but I don't understand why you are having so much trouble getting the correct screen. It should look like this:


Upload

The 0000 below ANA 9 is the lamp hours (in hex).
 

New member
Username: Sicinho

Post Number: 10
Registered: Mar-07
Tv Shopper,

I bought it as a brand new product but right now I 'm really concern that I got a refurbished or floor sample item, the only thing is that the tv came inside a closed box with all the manuals sealed in a plastic bag.

Barry,

I got that first screen doing what you told me to do before....
when I selected #2 (self-check) I got that screen with all that information ... I didn't press anything else.
My tv model is HD52G886.
 

Bronze Member
Username: Potentialjvcowner

Post Number: 68
Registered: Sep-06
I think you have a different model than I have or than my manual is for. My unit is a 56FN97; there are also "FH" models. Yours is a "G", and it seems significantly different (although all JVC sets use the same lamps).

As to the lamp hours, without a service manual for YOUR model, I don't think we know the lamp hours. I'd forget the number that I gave you earlier ... 116B hex is 4,459 (decimal), but I'm not sure that 116B is the correct number of hours.

I'd find a correct service manual for your specific model; you might find it online with a search, or you might buy it on E-Bay (probably under $10).
 

Silver Member
Username: Tvshopper

Post Number: 143
Registered: Mar-06
Carlos,

Do a search in this thread. I am sure that the lamp hours display method has been posted in here before.
 

New member
Username: Kobebear8

Post Number: 10
Registered: Jan-06
Yes i have a jvc that when the screen is black you see a green tint on top and a red tint on bottom. What is this i have already had the light engine replaced about 10 months ago. Whatever this is should it be under warrenty, i bought a 5 year extended warrenty from the store RC Willey where i bought it, any help would be great Thank you.
 

Silver Member
Username: Tvshopper

Post Number: 150
Registered: Mar-06
It actually sounds like a light engine again. This is strange because the light engine "leak" was generally an early version problem. I would schedule a repair visit if I were you.
 

New member
Username: Dcsharpsr

Stratford, NJ USA

Post Number: 1
Registered: Mar-07
I have the JVC HD-ILA and last week the bulb burned out. I had purchased a bulb in advance and installed it and now I'm getting a burning smell coming from ther bulb area. I pulled it out and found nothing burning. It just seems that the bulb itself is emitting this smell. After a week the smell seems to be decressing some what. I was very careful to not touch the bulb areas. Has anyone else experienced this?
 

Silver Member
Username: Tvshopper

Post Number: 152
Registered: Mar-06
John,

Did you get your Harmony?
 

New member
Username: Dcsharpsr

Stratford, NJ USA

Post Number: 2
Registered: Mar-07
Sorry...I don't understand your question..."Did you get your Harmony?"
 

Silver Member
Username: Tvshopper

Post Number: 154
Registered: Mar-06
Don,

It was a question posted for John Major regarding a Harmony remote control.
 

New member
Username: Whathappend

Post Number: 7
Registered: Nov-05
Barry and Carlos,

The bulb hours are not on the Self check screen for the G series JVC the service manual says use D70 and D71. The 73 and 74 registers are not documented in the JVC service manual but from my TV the appear to be the number of hours the TV has been on until you reset the bulb timer. After buld timer is reset the current bulb hours from 70 and 71 are in 73 and 74. I don't know what happens after you replace the buld a third time.

So total tv hours should be available by adding 70,71 + 73,74. If you have not reset the bulb timer then 70,71 should always be >= 73,74. This is due to the fact that the 73,74 values are not updated with each power cycle like the 70,71 values.

Carlos you should post the value of the D70 register.
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