Time setting.. Time Adjustment -6:00 hours i don't have the VS ultra no idea where the date is... unplug your box..plug back in than adjust your time..when you finish but still don't look right..turn it off from the back and back on..it will come out...
Do a factory reset, or factory default. then load the current bin for your viewsat.... now load the Good satinfo file. make all of your dish settings correct, the way your dish is hooked up. only you know how it's hooked up.
now do a scan of the sats you are using, and are hooked up to your viewsat. after the scan, your guide will now work. if you are using other sats that's NOT in the satinfo file, then find a satinfo file with the sats you wish to use. also, make sure your time is correct!!!
you can now select "receive guide" thru the menu options. or turn to channel 239 for DN..... or channel 615 ( 2615 if running DN and BEV ) give it a few minutes, and guide should come in.
If he is still having hard time getting the guide going..I suggest he can try that method that i post it and it did work for alot of ppl...it is all about testing if one way dosn't work try the other way.
Thank you Mc Sunny. I did a factory reset and entered the new fix. Set up my sat. and scanned for channels. went to channel 239 and waited. One done Nine to go. Any other tricks that I should know about? Very much appreciated.