I have a Pansat 3500S/SD (b-80) model which displays a "b-80" message on the front LED screen and the SD memory card function is not accessible. The television screen is blank and there is no menu displayed. What can I do to repair the receiver?
Answer: This situation can occur when the receiver's direct power source is interrupted before download is complete. The "b-80" message signifies that the receiver has lost all of its saved memory data. Do not panic. The receiver's memory can be restored to its normal condition by downloading software from your computer to the receiver. You can use the boot method download from your computer by using a null modem data cable connected to the receiver. After you connect the receiver to your computer, use one of the following two methods:
1. Turn the receiver's main power off (use reset switch on back panel). Open the GTRom Loader v35.01 (Pansat 3500S). Check www.pansatusa.com download section 3500S/SD(b-80) software to get V35.01 GTRom Loader. Next, open the bin file (The file should be dated Nov 20, 2006 or after ) to download. First, mouse click on the download then immediately turn the receiver power on. A dot on the receiver's LED display will move left to right while the computer counts down from 1-100%. If successful, a "ON" or channel number will appear on the receiver's LED display. If the download has failed, the "b-80" message will appear again on the LED display and the computer will read that the action has failed. Try this method again or use method #2.
2. Turn the receiver's power off and then back on. As soon as the "b-80" message appears on the front LED display, click download on the GTRom Loader v35.01 with your computer.
If, after trying the above two methods, you continue to experience technical problems with the receiver, send it back to Panarex for repair. Please refer to the policy and procedure statement attached below.
*** If the unit shows "b-70" constantly, it should be recovered first by using same boot method download with any old api file dated before Nov 19, 2006. Check www.pansatusa.com download section 3500S/SD model to get GTRom Loader v35.01 and May 26, 2006 api file.
***If 2700A/A(IR) model has similar problem showing constantly "----" on the receiver front LED, execute same boot method download as above 3500S/SD(b-80) problem. Keep in mind GTRom Loader v27.01 and any api file of 2700A model should be used.