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New member Username: FingersPost Number: 1 Registered: Mar-06 | Have a new JVC HD 52G786 and have problems with the set not turning on. The lamp program starts and then aborts after 90 seconds. After unplugging and waiting for 30 min to 8 hours the set may turn on or not. Have added a UPS without any benefit. Any suggestions? Bill Tate |
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Silver Member Username: KanoBC Canada Post Number: 861 Registered: Oct-04 | Get the set working and access the service menu by pressing the sleep button, followed by both the display and video status (standard, game, etc.) at the same time. Select the self check option and see if that points to the problem. |
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New member Username: FingersPost Number: 2 Registered: Mar-06 | Thanks. Did what you suggested and hope it will help. I couldn't find the self-check option, but did change the video staatus from dynamic to standzrd to see if that will help. Fingers |
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Silver Member Username: Wearenotalone69Post Number: 460 Registered: Aug-05 | Bill, Kano was saying to go into the service menu and see if the self check option shows any ERROR codes. Once in the service menu write down any error codes. You then at that point can either reset the system, OR exit without doing anything, and acting "dumb", call and have a service call set up. (Acting dumb= don't tell them you've been "into" the Service menu!!!!) You may also try removing and re-installing the lamp to reseat it. It may just be making a bad connection. (R&R lamp = 2 minute job, just be sure NOT to touch the lamp itself, if you do be SURE to clean the oils left by your fingers REAL good.) BTW: A: Be sure to let it COOL off for an hour or so before trying to remove the lamp if the set has been ON. B: Wash your hands real good before messing around with the lamp as the oils left by your fingers will leave hotspots that will cause the lamp to crack.... PS: I don't think changing the video from "dynamic to standzrd" as you posted will have any effect. |
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Silver Member Username: Wearenotalone69Post Number: 461 Registered: Aug-05 | Bill, One more thing, and it goes without saying.. be sure to UNPLUG the set before R&R'ing the lamp. In addition please POST in the: "JVC D-ILA VERY Short Bulb life - report problems here" thread. Link is at the bottom of this post. PLEASE try to post DETAILED INFO, so if push comes to shove JVC can be made to honor the rated run time, take care of us early adopters of the D-ILA series sets. I for one expect a $3,000 - $7,000+/- Tv to last longer than a year.. LIGHT ENGINES are about $1,700 each, lamps are $200, HDMI board are probally $450 installed.... It takes only a FEW minutes to look at the lable on the back of the set, and post your info here for the whole world to see. + + + + + + + POST DETAILED INFO ON YOUR SET(s)... (Note not all sections may apply to you:-) Please note that if you post as "Anonymous", or as a "Unregistered guest", without a way for you to be contacted your info is UNVERIFIABLE and is pretty much meaningless. Ditto on making a post without serial numbers,/ and or serial number range, and/or the info asked for below. (Most of the questions are REAL easy... the model number, etc are on a label on the back of the set.) POST 1: The mfg /model 2: Serial number "range" of the set XXXX the last Three or four digits 3: Date of mfg 4: Date of purchase 5: Note symptoms in DETAIL 6: Note hours run each day. 7: Note the amount time you keep the set powered UP once it is turned ON. (In other words you're not turning OFF and back on every time a commercial comes on.) 8: Note estimated TOTAL amount of run time. 9: Note if set in plugged into a UPS -to not only FILTER incoming power, but to PROTECT set from BROWN-OUT conditions (low voltage) 10: If you have to replace the lamp, or have replaced multiple lamps please note any differences between the old, and new lamp. D-ila lamps should be a Toshiba mfg'd TS-CL110U or TS-CL110Uaa. Please also note if you had a service call if they replaced the BALLAST that controls the lamp, or the cooling fans. 11: Note part numbers of replaced parts if known. 12: Please make a brief statement, stating how long you expect a tv to last. How many years it should last before needing repair. 13: Lastly, if you're posting as "Anonymous", or as a "Unregistered guest".. take about 2 minutes to CREATE an account with a "good" e-mail address that you can be reached at if these issues are not addressed by JVC and some kind of lawsuit is needed to make them honor the rated run time. Posting details like the above not only will "help" JVC address the problem(s)... but it will make it ALLOT harder for them to "wiggle" out of ANY claims, and/or LAWSUITS, or RECALLS that may come about if these issues are NOT fixed. It will also "help" in cases in which someone is officially beyond the 1 year warranty, and repairs are needed.. All this info helps to prove that there is some kind of design flaw that would warrant a recall OR replacement of the set with a updated model. Detailed info will go a long ways towards getting JVC, the vendors of the parts to HONOR the RATED run time of the components /parts. It will only be by doing so and banding together that JVC will be forced to address these quality control / design issues. While it could be said JVC is taking care of people under "warranty" that is a given, they have to do that.... What I'm concerned about is the long term... How long the sets are going to run before needing $$$$$$$. On last thing for those that may have an Extended Warranty... Don't think that if the EW people start losing big $$$$$ that they are going to honor your claim 2 - 3 years from now.... You can be assured that they have a loophole in the contract that allows them to re-do the terms, exclude certain things... https://www.ecoustics.com/electronics/forum/home-video/176314.html |