Nissan Pathfinder 01 - 6 Disc CD Changer - HELP
| Thread | Last Poster | Posts | Last Post | |
|---|---|---|---|---|
| Archive through July 23, 2006 | macx morriosn | 100 | ||
| Archive through January 02, 2006 | KaySea | 100 | ||
| Archive through October 30, 2005 | Anonymous | 100 | ||
| Archive through September 17, 2005 | bobpathy | 100 |
|
New member Username: ThehogPost Number: 1 Registered: Jul-06 | We have a Nissan Armada - EXPENSIVE ! .... and guess what.... the six CD changer has 6 cds in it and won eject any of them. I get three beeps When I press the eject button, or the CD select button. It won't even show the CD changer in the LCD instruction panel ... just 3 beeps. You'd think they would have figured it out after 4 years ! !!! |
|
New member Username: ThehogPost Number: 2 Registered: Jul-06 | Interesting site here ..... from a previous post. http://www.carstereohelp.com/stereoremoval.htm |
|
New member Username: AcaPost Number: 4 Registered: Jul-06 | OK, so did anybody here used these guys "http://www.carstereohelp.com/stereoremoval.htm" to fix the CD changer and are they reliable? |
|
New member Username: Carioca_flFort Lauderdale, FL USA Post Number: 2 Registered: Mar-06 | Harley -do you know if your Armada has an Aux input in the front or in the rear? |
|
New member Username: BzmPost Number: 2 Registered: May-06 | This site has the instructions for removal without charge. http://www.shareamemory.com/radio/pathfinder/ |
|
New member Username: Victor10Post Number: 3 Registered: Jul-06 | Reho, I used the guy on Ebay two months ago. My CD changer is working perfectly right now. http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem%26item%3D8068343681%26& sspagename=STRK%3AMESE%3AIT%26 |
|
New member Username: BekahPost Number: 3 Registered: Jun-06 | Again, as I posted a couple weeks ago, I also used the ebay guy. I too can verify that they are perfectly legit. $170 bought/fixed me a unit that works like a charm now. And they shipped it back the same week I sent it. Very fast! Very reliable so far. Very nice and quick to respond to questions as well. Use them! |
|
New member Username: RenmotPost Number: 1 Registered: Jul-06 | I have a Nissan Xterra and Nissan Frontier both 2001 models and at about 60k miles the CD player from the Frontier started with the ERR message and the Xterra the same, I called the dealer and they wanted 1,200 for the danm cd changer...I can believe that Nissan has not taken resposability for the sale of a huge problematic equipment. |
|
New member Username: Rnelson17Post Number: 1 Registered: Jul-06 | Err2!! Aargh!! '01 Pathfinder w/67k miles on it. luckily, it's ejecting and accepting CD's as normal, it just click click clicks and no music. So glad to have found this forum. I will give a call to Darcars Nissan first and then send to Clarion if Nissan won't pony up the repair. Have a road trip coming up this summer, so i better get on this. Thanks to all for the info. |
|
New member Username: George_p_burdellPost Number: 2 Registered: Jul-06 | Those wondering about performance of the Bose speakers with an aftermarket replacement, relax. My new Sony sounds great. If anything the stereo separation seems better. |
|
New member Username: SacfitzEl Dorado Hills, CA USA Post Number: 1 Registered: Aug-06 | Err2!! Aargh!! '01 Pathfinder w/62k miles on it (I'm sensing a pattern). I can load/unload CD's as normal, but no music and Err2 message. I am going to try my dealership, but am not optimistic. What I'm trying to clarify is: 1.Does Clarion still fix these? Yes, but only if you go to your dealer to send it in? 2. It appears the cost has gone up ~ $180? 3. Has anyone detailed a DIY fix to replace the cracked plastic drive? Can you even get the part? (it appears the removal of the changer is pretty straight forward) Thanks to all who have posted, it's nice to know that we are not the only ones out there SacFitz |
|
New member Username: TkpathPost Number: 2 Registered: Mar-06 | Not the only ones? If you use your CD changer, there is only, in essence, one category .. them that have and them that will. |
|
New member Username: SacfitzEl Dorado Hills, CA USA Post Number: 2 Registered: Aug-06 | Can someone please post the description of service from Clarion. I'm trying to figure out what parts to order, and the last post that shows the parts used do not match what I find on the Clarion website. Here's their current parts list for the PN2302NA: Description Part # CD MECHANISM HBS498100T FLEX/PC FROM FACE M/D 039148300 FRONT ESCUTCHEON 940788921 HARDWIRED DIN CONNECTOR 854760700 LAMP, PL401-PL404 017043304 LASER PICK UP 969000702 MOTOR, SPINDLE SMA175100 MOTOR, THREAD SMA176100 SERVICE MANUAL SMPN2302NA SWITCH, DETECTOR 013740900 SWITCH, S401-S407 013630252 Thanks SacFitz |
|
New member Username: SacfitzEl Dorado Hills, CA USA Post Number: 3 Registered: Aug-06 | Any help out there from a fellow PF owner that has had their CD changer fixed at Clarion in the last few months? Thanks SacFitz |
|
New member Username: WayenairGroton, Ct Usa Post Number: 1 Registered: Aug-06 | add one more. '01 PF 60,000 mi. thought the wife had broke it. she didn't. its a POS. lots of clicking, motors whirring, some beeping and a ERR 2 on the screen. took me about 5 min. to get it out and another 10 to open 'er up and get most of the cd's out. poped 'er back in and DAMNIT! i think i'm going to send it to the ebay guy. seems to be the cheapest route w/ satisfactory results. i was going to change everything to aftermarket,but i see that its pretty much a pain in the a** and i don't really want to spend alot to convert factory system. |
|
New member Username: SacfitzEl Dorado Hills, CA USA Post Number: 4 Registered: Aug-06 | sorry to hear your plight Josh. You may also want to check with your Nissan dealer about sending it to Clarion directly. Earlier posts seem to suggest that the cost is similar to the Ebay folks but that Nissan may push the warranty out to 12 months. Good luck SacFitz |
|
New member Username: HookssmPost Number: 2 Registered: Jul-06 | Got mine back from ebay guy with CD's in a bag and it works as promised. He turned it around in one day. |
|
New member Username: Ed6612Encino, CA Post Number: 1 Registered: Aug-06 | I got the cursed Err2 on my 01 Pathfinder at 74k. Despite all advice could not get the issue resolved. After reading other user experiences with this issue, I removed the changer, tore it open by force, recovered my trapped CDs, threw the unit in the trash where it belongs (very complex inside, chasis suspended on rubber mounts, many moving parts, two magazines, no wonder it is fragile). Next, purchased a brand new Pioneer DEH-P4800MP (with MP3/WMA playback) as well as the following items from Crutchfield: Nissan Antenna Adapter - 12040NI10 OEM Amplifier Integration v.4 - 142C4NN03 PAC SWI-PS Pioneer steering remote adapter - 127SWIPS Removed the stock head unit. After some wire matching/cutting, soldering resistors (needed for Nissan by the steering remote interface), adjusting the gain on the amp adapter, and programming the steering remote buttons I now have a working stereo that I am very happy with and is superior to the stock unit in every respect: I can control the unit from the steering wheel using stock controls just as before although an IR remote was included with the new unit! The sound quality is noticeably better (after tweaking the amp gain) The new unit has AUX input and supports satellite radio and ipod integration (although I use neither) I can store more music on a single WMA/MP3 disc than the 6 CDs in the old changer ...and of course the new unit is much more aesthetically pleasing to look at. Everything above (player, adapters) cost me around $260. I performed the installation myself though. Problem solved, -Ed Some Notes: If purchasing from Crutchfield, dont buy the dash kit. To cover the changer hole in the dash get a plastic pocket from the dealer. If installing with a steering remote adapter dont use any resistors over 2k ohm. This was not in the printed manual but was mentioned online. Caused me some headache with some buttons not being detected. |
|
New member Username: CesaralfmPost Number: 1 Registered: Aug-06 | Hello everybody. I'm from Mexico City and i'm having this problem again. I Love my path 01, but my cd changer broke last year with "Err2". I looked for help with no results. Dealer told me of a new changer for only $10,000 USD(!!!! ??? they must be insane). After solutions like that, i tought it was the end. Finally i went on my own and took it off the path. I disassembled it ando found the problem. A tiny piece of plastic used to pick the CD1 slot was broken. I found the piece of plastic and I sticked with Kola glue and Calcium Carbon(carbonato de calcio). no more problems. 8 months of happy music. Yesterday it failed again and now with some new topic because the laser mechanism is not moving. On wknd i'll try to fix it again. I'tell you what happened, wish me good luck. Anyhow, Ed Levin, thanks a lot for your solution, no problem getting the pioneer unit in Mexico but the amplifier and the steering control, I don't know, and without the ampli, i don't think I can use the pioneer. I hope you can help me with this in case i cannot fix the changer. cesaralfm@hotmail.com |
|
New member Username: CesaralfmPost Number: 3 Registered: Aug-06 | Correction: New Cd changer from Nissan dealer in Mexico 1,000 USD. |
|
New member Username: JiggyflyPost Number: 1 Registered: Aug-06 | I took care of my problems. I traded my 2001 Pathfinder for a Chevy Tahoe! Good luck everyone. |
|
New member Username: MacmPhoenix, Az Usa Post Number: 1 Registered: Aug-06 | Have a 01 Pathfinder with the same problem. Second time it went out on err2, this time lost six discs. Cost to replace at dealer over $2000, cost to repair about $500. I would also be careful about using the re-set option of disconnecting battery. I did this, it shorted out the disc that reads the key in the ignition. Security system wouldn't let me start my car. Only dealer can fix by replacing the reader and re-programming security codes. That cost me $352. Made consumer complaint, didn't help. I have had it with Nissan, like the guy said. I will fix the problem by selling the Nissan and buying a Tahoe. No more Nissans for me. Quality and customer service stink. |
|
New member Username: Ed6612Encino, CA Post Number: 2 Registered: Aug-06 | Cesar: $1000+ is about what the dealer charges for the changer here in US, a complete ripoff. The amplifier is made by Scosche, OEA-4. If you are interested you can get it from Crutchfield or maybe from another vendor, just search for it online. Same for steering control, made by Pacific Accessory Corp (www.pac-audio.com) can probaby find an OEM vendor. Crutchfield sells it for $60 and it is purely optional (comes with resistors and requires soldering skills). Antenna adapter is needed though to get Nissan's "diversifying" antenna working with a third-party stereo. No need to stick with Pioneer either, other brands should work fine. Michael: Seems that you had it especially tough. Don't blame you for taking it out on Nissan (dealer charged me $175 just to reprogram the key one time) but aside from the radio, my Pathfinder has been solid/reliable as a rock. |
|
New member Username: Baldo2Pasco, WA Post Number: 1 Registered: Aug-06 | Me too, err2 on the CD player. Not even going to try fixing it, I'm going with something aftermarket from Crutchfield. They have the steering wheel interface and the Bose amp interface. I've used them before and their customer service is OUTSTANDING. Seems the Bose/clarion changer is a POS. Sure, the in-dash 6 CD changer would be nice to keep, but it's not worth the trouble for me to fix it only to have it break down the road. I can get a double din CD/cassette head unit for $250, cheaper than that if I go with just a single din CD player. Glad I found this forum, I don't feel like the only one with this issue. |
|
New member Username: Lcoytc3Houston, Tx Usa Post Number: 1 Registered: Aug-06 | Harley, I have the exact same problem on my 2005 armada. I have 41k so its out of warranty. Have you/how did you resolve it? |
|
New member Username: NoroninPost Number: 1 Registered: Aug-06 | Glad I found this site. I thought I was the only one experiencing this problem - or so the service manager would have me think! I've had my vehicle since Nov 2000, and this is the third incident I've had with this Bose CD changer (the other two events being covered by warrantee). I don't want to lose the functionality of the remote buttons on the steering wheel. And my SUV will be 6 years old in 2 months. I guess I may as well go ahead and get a refurbished unit. But this has definitely left a sour taste in an otherwise happy marriage~~Unless we mention the dreaded Service Engine soon light!! But that is another post! |
|
New member Username: Steveo03Post Number: 1 Registered: Aug-06 | oh my goodness! i bought ny 02 pathfinder 1 month ago w/63k on it. took it on vac. and on the way back "ERR F3" pops up. it will load and eject the cd's fine. but it will not play any of them. PLEASE HELP!!! i cant afford to spend hundreds on getting it fixed. is there somethin you can do or buy for it. or can we all just SUE NISSAN AND BOSE.! LOL. |
|
New member Username: SacfitzEl Dorado Hills, CA USA Post Number: 5 Registered: Aug-06 | Sorry to hear that you got the dreaded error Stephen. If you just bought the car from a dealership, perhaps they will fix it for you given the very short time of purchase. Otherwise, I would say your cheapest route is either the Ebay offer ~ $175, or replace it with the best CD player you can find at an Electronics store. Some other folks on here have purchased an adapter to use their Ipod, so that may be an alternative too. Good luck |
|
Gold Member Username: IlluminatorUSA Post Number: 4433 Registered: Apr-05 | I think the better thing to do would be ditching the factory equipment and getting some nice aftermarket. |
|
New member Username: Steveo03Post Number: 3 Registered: Aug-06 | So I called nissan just to see what they would say. And they told me they have never heard of a single prob. with these bose radios. I told the guy that was weird because I had been on several sites where there have been hundreds of other people with problems just like that. After I said that he asked for my information and he would have a supervisor call me back. So now I'm waiting on that call. Oh well nothin will probably come of it, but maybe i'll be able to let off some steam. |
|
New member Username: Ejohnson8192Post Number: 1 Registered: Sep-06 | Just got the dreaded err 2 on our Qx4 (the over priced sibling of the pathfinder). At best I expect to rescue the cd's and ditch the unit. |
|
New member Username: JannajPhoenix Post Number: 2 Registered: Sep-06 | TWICE!!! 2001 QX4, failed at 28K in Oct 2003, it was under warranty so the dealer replaced with "remanufactured". I just hit 57K this weekend and it failed again! With dad's assistance, we took it out of dash and took player apart (following instructions from Mark's post, Sunday, April 23, 2006 - 07:55 pm). We took CDS out and installed it back in dash, still not working! Augh!!! I e-mailed the e-bay guy and will be sending it to him. I think that is the best bet at this point. Janna |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 1 Registered: Sep-06 | After the following email was sent, I was contacted within 4 hours by Lanae Burton (Executive Specialist) from Nissan North America, 333 Commerce Street, Nashville, TN 37201. She is handling my file now. I will post the outcome here. I also sent this information to http://www.milbergweiss.com/contact/reportafraud.aspx Dear Nissan and Clarion representatives: Over two years ago, I purchased a 2001 QX4. The QX4 was a great choice for us. We have enjoyed the features and have always enjoyed the Nissan trucks and cars we have owned over the years. The QX4 has only one flaw that we have found, and dealerships and consumer affairs do not acknowledge this problem. The problem is acknowledge quite freely among owners that post to online forums and has been named the "dreaded ERR2 problem." At the time of purchase, the factory installed Bose 6 disc changer made by Clarion did not work. Each time the CD player was turned on an ERR2 was displayed on the screen. I spoke to the local dealer, and found out that repair would cost over $500. At that time, I found a factory authorized shop Sound Repair that was able to repair the CD player for $350. After the repair, the CD changer worked for approximately 8 months then the problem returned. Unfortunately, the disc changer was not returned for repair immediately because the repair warranty had expired. The Bose/Clarion 6 disc changer has since been sent (July 24, 2006) to Sewell Infiniti for factory repair. Justin Supak has been very helpful in keeping me informed of the actions of Clarion. I have recently contacted Infiniti Consumer Affairs regarding the problems with the factory CD changer. Mary Ann has opened file number XXXXXXX in my behalf. Mary Ann and Justin both have reported to me that a "Module A" is the problem when "Module B" is usually what is needed for the repair. I do not understand why a Technical Service Bulletin or Factory Recall has not been issued when I am told from reliable sources, at dealerships and Consumer Affairs, that parts are "usually" need for repair. "Usually" indicates to me that this incident is not the first. If the disc player was engineered and built properly by the OEM (Clarion), the unit would not need the "usual" repair. Any "usual" repairs should be handled in a Technical Service Bulletin or a Factory Recall if safety is a factor. I would appreciate you taking a detailed look into this problem, as the solution may be the deciding factor on whether I, as a consumer, take further action, and whether an Infiniti/Nissan will be in our garage in the future. Please take this seriously, as I am looking forward to your reply. Below are a few hyperlinks to forums of other consumers with the same problem with their 2001 Bose/Clarion CD changers: https://www.ecoustics.com/electronics/forum/car-audio/137782.html https://www.ecoustics.com/electronics/forum/car-audio/171690.html https://www.ecoustics.com/electronics/forum/car-audio/187109.html https://www.ecoustics.com/electronics/forum/car-audio/251048.html http://www.nissan-infiniti-forum.com/cgi-bin/ultimatebb.cgi?/topic/49/28.html http://www.automotivehelper.com/topic137327.htm http://wwwboards.autoru/infiniti/696.html http://www.automotiveforums.com/t156210.html http://www.automotiveforums.com/vbulletin/t137327.html Sincerely, My name My address My city, state, zip, USA Home: # Work: # Mobile: # Fax: # Pager: # My email My alternate email My work email |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 2 Registered: Sep-06 | More correspondence from Nissan/Infiniti follows regarding the ERR2 problem. Lanae, After your call yesterday, I took a few minutes to search through my emails and read through my notes of the correspondence from contacts regarding the repair of my Clarion/Bose 6-disc player. I hope the following information is helpful the investigation: The attached emails from Justin Supak at Infiniti-Parts (Sewell Infiniti) state the my 6-disc player is waiting on a Module A. Justin stated on the on a phone conversation that he is in contact with Clarion each day regarding repairs. Please contact Justin at 1-877-655-0010, and he will give you his contact at Clarion he is in contact with each day. A few days after speaking to Mary Ann with Infiniti Consumer Affairs on the phone regarding the quality issue of the 6-disc player and slow repair, Mary Ann called back to state my 6-disc changer is waiting on a Module A. Neither Justin or Mary Ann stated this part is on back-order or even acknowledged any quality issue with the Clarion 6-disc player. Both Justin and Mary Ann did not sound confident that the module A is still being produced. As I have stated before in the previous email, this is the second time the Clarion 6-disc changer has been sent in for repair. The ERR2 problem that I am experiencing along with numerous other consumers should be addressed as a quality issue with Clarion. The Quality Control department of Nissan needs to know about the other numerous cases of 2001 Clarion/Bose 6-disc players. Sincerely, Carl Jeffery Jones |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 3 Registered: Sep-06 | Justin Supak called me at work in the afternoon. He stated that he has been getting calls from consumer affairs and Clarion. He restated that the 6-disc player has a bad Module A, and the Module A has not been found. He never stated this part is on backorder or if Clarion will be able to repair it. He asked what type of resolution I was looking for at this point. I told him that I still want my 6-disc player fixed, and I am trying to get Nissan/Infiniti and Clarion to issue a TSB and refund the money all the consumers have spent on repairing these units. I also said that repairing the plastic gears with stronger Teflon gears would most likely correct the problem from reoccurring. At this point Justin said that would put many people out of a job. Justin pointed out a very striking point regarding the jobs that Clarion is supporting by not providing quality parts. Clarion makes money selling the replacement parts, and the repair shop (Nissan/Infiniti dealer) adds fees for installation or handling. In the end, the consumer pays for it all. When a consumer buys a product, they expect the product to work and any engineering defects to be corrected by a recall and corrected for free. Clarion seems to continue to produce a lower than standard refurbished 6-disc player for the Nissan/Infiniti Bose audio systems, and other consumers have just had the 6-disc changer repaired numerous times before going to an aftermarket unit. The jobs this problem has created are jobs that should be eliminated. If an aftermarket stereo system experienced these problems, no consumer would buy their product again. Apparently, Nissan/Infiniti is not concerned about this issue; otherwise, a TSB and recall would have been issue a couple of years ago when the first problems started occurring. Since, this problem is not being taken very seriously; I have now moved to the next step and filed a claim with the Better Business Bureau. With only a small amount of investigation the BBB should find a good solution to the problem. I suggest everyone still viewing this post to file a claim with the BBB, email the Nissan representatives listed above as well as the Nissan executives listed on the website http://www.nissanusa.com/about/corporate_info/biographies.html (i.e. carlos.ghosn@nissan-usa.com), and call consumer affairs (Nissan 1.800.662.6200 or Infiniti 1.800.647.7261). |
|
New member Username: Jwd4uscPost Number: 2 Registered: May-06 | I just sent Carlos an email and filed my claim with the BBB. We must all act together if we want to see some action. Thanks for posting the info CJJ. |
|
New member Username: MattwatsonDallas, TX Post Number: 1 Registered: Sep-06 | Here is a tip for you guys in Texas. I, like the rest of you, just got the ERR2 on my 2001 Infiniti QX4. I'm considering myself lucky since I have just over 79,000 miles and many of you received the error much earlier. Anyway, Sewell Infiniti in Dallas wanted to charge $480 to repair my 6-disc CD changer. They offer a 1 year warranty on the repair. (I do not have an extended warranty since the car has been awesome, needing nothing but regular maintenance) It never hurts to ask, so I asked the Sewell service representative how they were going to fix it and they said they send it to someone here in the Dallas area. I asked them for their name and number, and they gave it to me... Factory Repair Services is in Richardson, TX - (972) 690-8115. They are going to remove the CD player, repair it, and re-install for $200-$300 depending on what is actually wrong. They also are offering a 1 year warranty. I appreciate all the comments that were sent in, but I had a difficult time finding a solution on this post, other than the aftermarket products, so hopefully those of you in the Dallas/Ft. Worth area will be able to take advantage of this, and perhaps those of you in other cities can just ask where the dealer is sending the stereos! If for some reason, after the repair is done, there is a need for an update on Factory Repair Services, I'll be sure to do so... |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 4 Registered: Sep-06 | I received my repaired 6 disc changer on Saturday. Justin Supak was nice enough to have it insured for $2000 and require a adult signature for acceptance. I installed the disc player, and it worked as expected. I am currently waiting for a contact from the BBB on my claim. Friday, I took a few moments to do a quick investigation of the previous owner. From a Jackie Cooper Imports repair envoice, the 6-disc changer had to be repaired time before 4000 miles. I left a message with the previous owner to discuss my claim with the BBB. I am looking forward to the call to discuss the problem with the him. More to come... |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 5 Registered: Sep-06 | I just hung up the phone a few minutes ago with Lanae Burton from Nissan North America. She explained the story of why it too my 6-disc changer such a long time to be repaired. I can email the details to individuals, but I don't think anyone here wants to know. I thanked Lanae for her help in expiditing the repair then told her that I have filed a case with the Better Business Bureau for the poor quality of the parts of the Clarion 6-disc changer. An executive summary summary will be sent out to everyone that received my email, maybe something will be added regarding my case with the BBB. |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 7 Registered: Sep-06 | Justin Supak from Infiniti-Parts called to make sure that I received my repaired 6-disc changer. I thanked him for calling and told him I picked it up on Saturday and installed it. It works fine. I thanked him again and we ended he conversation. Now, I am only waiting for the call from the BBB. I am sure they have to do some investigation into the Err2 issue first. |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 8 Registered: Sep-06 | I just received a call from the previous owner of the QX4. He was helpful and told me that his wife had problems with the CD player. It would not eject one disc the first time. It was repaired under warrenty. The next time it would not eject any disc. |
|
New member Username: MattwatsonDallas, TX Post Number: 2 Registered: Sep-06 | Here is my follow-up to my post from Sept. 6. I had an 11am appointment with Factory Repair Service in Richardson, Texas (972) 690-8115. Dale pulled the stereo out and told me what typically goes wrong with the CD player. He asked me if I could come back at 2:30pm today. At 12:30 (an hour and one-half later) he called to say that it was ready. Went back up to their shop and he reinstalled the stereo. It works like new! They provide a one year warranty, and the total cost was just shy of $308. If any of you are remotely close to Dallas, TX, I highly recommend using them... |
|
New member Username: Victor10Post Number: 4 Registered: Jul-06 | I used the Ebay guy(xw1600) two months ago cost me only $170. Tha CD works great. |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 9 Registered: Sep-06 | After I bought the service manual for the Clarion unit, I found the problem is truly easy to fix. The gears that continue to break are plastic which will get brittle over time or strip out. Clarion is using plastic gears that are known to break during normal usage; this is poor engineering on Clarion's part. If the gears were made of something stronger such as Teflon® gears would remedy the problem for good. My 6-disc changer was sent to Infiniti-Parts ($180) and uses Factory Repair Services (FRS) in Richardson, TX. FRS buys their parts from Pacific Coast Parts. You can buy the parts and repair the CD player yourself much cheaper. If anyone is tried of having the 6-disc changer repaired every year or so, please join me in filing a claim with the Better Business Bureau, send a letter to the executives on Nissan-USA's website, and speak to Consumer Affairs about your problem. |
|
New member Username: WalstibPost Number: 2 Registered: Jul-06 | Well I have given up on the Clarion head unit, I went to Crutchfield and got a new Sony CDX-GT805DX. And a steering wheel control interface for Pioneer and Sony, a PAC SWI-PS. The Pathfinder has some proprietary closed source hardwired steering wheel controls that will only work with the Clarion, and possibly only with that particular Clarion head unit. A Scosche OEM Amplifier Adapter to work with the BOSE amp. And a "Diversity" antennea adapter. Anyway, I installed a small PC in the center console, a retractable touchscreen monitor in the dash and now have GPS, 100+ GB of MP3s, Wifi, DVD, CD, AM/FM, etc. I have not updated the log with newest pics, monitor is now on top and new Sony head unit on the bottom, but you can see the project here. |
|
New member Username: Ed6612Encino, CA Post Number: 3 Registered: Aug-06 | I use the Pathfinder stock steering wheel control just fine with SWI-PS for my Pioneer. You just need to put in some resistors (under 2k ohm) as described in the manual. |
|
New member Username: WalstibPost Number: 3 Registered: Jul-06 | Right, you can't use it as-is and need something like a PAC unit. |
|
New member Username: WalstibPost Number: 4 Registered: Jul-06 | Wiring diagrams for '01 Pathfinder, if anyone is interested: http://img153.imageshack.us/my.php?image=clipimage002kl9.jpg http://img153.imageshack.us/my.php?image=clipimage004ww7.jpg |
|
New member Username: Nospam4cjWichita, Kansas USA Post Number: 10 Registered: Sep-06 | Unfortunately, the Better Business Bureau cannot help with the ongoing problems of the Nissan/Infiniti Clarion 6-disc changer in my particular truck. Please don't let this matter discourage anyone. If you are determined to get a straight answer from Nissan, please go ahead and file a claim with the BBB. The BBB keeps records that can be searched on the claims that are not accepted. I sent the letter below with a copy of the original letter to even more recipients at Nissan/Infiniti late Friday afternoon. I was contacted once again by Lanae Burton at Nissan North America. I am planning on continuing correspondence with Nissan/Infiniti until a suitable answer is provided. The consumer has the right to know why we are marketed a product that is known to fail in such a short time. Dear Nissan and Clarion representatives: When a consumer buys a product, they expect the product to work and any engineering defects to be corrected by a recall and corrected for free. Clarion seems to continue to produce a lower than standard refurbished 6-disc player for the Nissan/Infiniti Bose audio systems, and other consumers have continued to have the 6-disc changer repaired numerous times before going to an aftermarket unit. The jobs this problem has created are jobs that should be eliminated. If an aftermarket stereo system experienced these problems, no consumer would buy their product again. Apparently, Nissan/Infiniti is not concerned about this issue; otherwise, a TSB and recall would have been issue a couple of years ago when the first problems started occurring. After I bought the service manual for the Clarion unit, I found the problem is caused by plastic gears that continue to break. The plastic will get brittle over time and break or strip out. Knowing this, Clarion continues to use plastic the gears that are known to break during normal usage; this is poor engineering on Clarion's part. If the gears were made of something stronger such as Teflon, the gears would no longer break or strip out. I am very disappointed that no one at Nissan/Infiniti or Clarion has admitted to this problem. The problem mentioned here can be found in most all of the Clarion 6-disc changers installed in Nissan/Infiniti vehicles. A small group across the U.S. is now spreading the word not to buy Nissan/Infiniti products because of this single problem. The dissatisfied group is only going to get larger as the number of people find out how Nissan/Infiniti and Clarion are denying this problem. If you would like to speak to me regarding this problem, please feel free to contact me using the contact information listed below. Regards, Name Address City, State, Zip Home: Work: Mobile: Fax: Pager: email1: email2: work-email: Lanae called Monday afternoon and left messages at work and on my mobile before I was able to call her back. She had followed up on Monday of last week to make sure my stereo was repaired. I do not think she or anyone at Nissan/Infiniti was expecting another email detailing my research into the poor engineering of the Clarion products or my dissatisfaction with Nissan/Clarion. Lanae listened to me continue through my notes of research and said that she would research any trends of this occurring anywhere else. I told her that others have had the CD-changer problems denied by Nissan just as she was denying knowledge of the problem with me. I told her she could do a quick search on the internet and would easily find numerous forums describing the SAME problem. She said that she would reply after a investigation was carried out at Nissan. |
|
New member Username: JoecappettaPost Number: 1 Registered: Sep-06 | Add me to the list, 2001 Pathfinder, ...second time my unit has failed. First time was under warantee, now at 60 K miles. I called Nissan today. They have assigned a case number to it but she (the agent) didn't think they would do anything for me since it is out of warantee and I got a few good years out of it. Apparently Nissan completely denies their responsibility on this issue and expects their customers to foot the bill every year. |
|
New member Username: AcaPost Number: 5 Registered: Jul-06 | I have just submitted a claim form with Better Business Bureu. I advise you to do the same. In the complaint, i have complaned about the Dealer where i purchased the vehicle, about Clarion who made that crap. |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 11 Registered: Sep-06 | If you wish to send an email to Nissan/Infiniti and Clarion regarding your problems with your Clarion 6 disc changer, this is a list of recipients you can use: kurt.vonzumwalt@nissan-usa.com; dean.case@nissan-usa.com; sumiyuki.shimizu@nissan-usa.com; tim.gallagher@nissan-usa.com; maurice.durand@nissan-usa.com; kyle.bazemore@nissan-usa.com; fred.standish@nissan-usa.com; terri.hines@nissan-usa.com; vicki.smith@nissan-usa.com; katherine.zachary@nissan-usa.com; megan.liefer@nissan-usa.com; angela.coletti@nissan-usa.com; steven.oldham@nissan-usa.com; steve.parrett@nissan-usa.com; jeannine.ginivan@nissan-usa.com; maria.bowe@nissan-usa.com; ernesto.delaguila@nissan-usa.com; sergio.delgadillo@nissan-usa.com; cstorer@clarion.com; hpecoroni@clarion.com; marketing@clarion.com; info@clarion.com; fpierce@clarion.com; support@clarion.com; karai@clarion.com; mlow@clarion.com; aflynn@clarion.com; info@clarion.com.hk; marketing@clarion.com.hk; customerservice@clarion.com; customerservice@clarion.com.hk; sales@clarion.com; sales@clarion.com.hk; sdean@clarion.com; carlos.ghosn@nissan-usa.com; toshiyuki.shiga@nissan-usa.com; itaru.koeda@nissan-usa.com; tadao.takahashi@nissan-usa.com; hiroto.saikawa@nissan-usa.com; mitsuhiki.yamashita@nissan-usa.com; carlos.tavares@nissan-usa.com; shiro.nakamura@nissan-usa.com; james.c.morton.jr@nissan-usa.com; james.morton@nissan-usa.com; james.c.morton@nissan-usa.com; dominique.thormann@nissan-usa.com; brad.bradshaw@nissan-usa.com; daniel.a.gaudette@nissan-usa.com; daniel.gaudette@nissan-usa.com; greg.daniels@nissan-usa.com; mark.grimm@nissan-usa.com; tysuyoshi.yamaguchi@nissan-usa.com; shoichi.miyatani@nissan-usa.com; bruce.r.campbell@nissan-usa.com; bruce.campbell@nissan-usa.com ; stephen.r.lambert@nissan-usa.com; stephen.lambert@nissan-usa.com; ronald.n.petty@nissan-usa.com; ron.n.petty@nissan-usa.com; ron.petty@nissan-usa.com; ronald.petty@nissan-usa.com The list may be too long for your email server will accept, so break the recipient list up and send two or more emails. I sent this to everyone using BCC, so no one knew who received the email. |
|
New member Username: CesaralfmPost Number: 5 Registered: Aug-06 | Hi everyone. I hope you can have a good solution for this common problem of us. Finally i got rid of that pathetic unit. I rescued my CD's (5 of 6, 1 casualty) and smashed that cd changer and put it on the trash where it belongs. If you want to change that thing, you can do as I did. I went on my own and got the wiring diagram for independent Bose amplifiers. The second one walstib has published. And found the ideal system to replace that thing. I used a PIONEER PREMIER DEH-P680MP to replace the Bose clarion. This Pioneer Unit has 4.0 Volt Front, Rear and subwoofer pre-outs. (and also the 4 common amplified outputs). Those pre outs can feed the bose amplifiers so you do not need any converter (like the one of scosche) and of course, no rewiring anything. Possibly a DEH-P780MP or an FH-5000MP would be better if you can get them, the 5000 is a double DIN. Use a Nissan diversity antenna adapter and a Nissan 1995-up Harness and work in your desk or bank, the connections would be done over the pioneer harness and the Nissan harness (2). Using RCA plugs, Connect the Pioneer's front pre-out to the front speakers, and the rear preout to the rear speakers, (the pioneers remote pin will turn on the bose factory amplifiers, Nissan pin 12 with pioneer's pin blue/white pin=cable). After done that you would be able to hear a great, if not better, sound compared with your bose-clarion. Not everything is perfect, I could not get the PAC-SWIPS here in Mexico, and scosche doesn't send it in here. So my steering controls are dead (at least for the time being). At last, I tought could use the subwoofer output, so I did, and a JBL boosts a 12" subwoofer and a pair of auxiliary rear channels. This was an extra and really worth it. Finally I have a Pioneer 6 disc CD-Changer in the luggage area, an in dash MP3, WMA, AAC single CD player and the Bose receiver to distract (and to cover the hole). With an FH-5000MP you use the whole space, it fits. If you want some help to change your audio system, send me an e-mail. Thanks to Ed Levin for his help on this topic. By the way, here in Mexico is not easy to get a response from the manufacturer in this kind of cases. Good luck to all. |
|
New member Username: JannajPhoenix Post Number: 3 Registered: Sep-06 | I used the "e-bay guy" recommended earlier in this thread. The total repair cost was $197.99 (including shipping) and I got it back in two days. Works great and the retrieved the stuck CDs. While this is still frustrating (2nd one that went out on me, first was covered under warranty), I think the price is right and there isn't an issue with the steering controls. Anyway, I thought I would let everyone know I got good results from using their service. Janna |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 12 Registered: Sep-06 | This website is quite nice and lists the media contacts you may contact regarding the problems with your Bose Clarion 6-disc changer: http://www.nissannews.com/services/contact.shtml |
|
New member Username: DennylsWoodbury, MN United States Post Number: 1 Registered: Oct-06 | Well, add me to the club! My 2001 Pathfinder Bose in-dash CD changer just started clicking and displaying ERR2. I thought my wife busted it, but I guess she's off the hook. I guess I'm lucky. I have over 90K on the Pathfinder, and this is the first time I've had a problem. I called the dealer where I bought the car new. I was told it would be $100 to pull it out and put it back in, and "at least" $450 to repair. Guess I'll try the e-bay guy. What is the "pry" tool they talk about on the site telling you how to get the radio out. Where do you buy one--the local auto parts store?? I'll send Nission and Clarion e-mails--but I'm sure they will ignor them. Too bad, I've liked Nissan products up to now. D |
|
New member Username: DerkamaPost Number: 1 Registered: Oct-06 | Well, this forum was helpful to me. It made me decide to get a Toyota over the Nissan this year  . We currently own two Nissans, and after retiring the one we were looking to get the new Nissan Pathfinder or the Armada, but....now I don't think so. You can also add me to the list of drivers using the dreadful radio station in my current 2001 Nissan Pathfinder. I will definitely pursue the BBB route and other options which will bring some movement to the current problem of this CD changer. They won't make money on me again. |
|
New member Username: DerkamaPost Number: 2 Registered: Oct-06 | I just found this. I hope it will help http://www.shareamemory.com/repair/removal.htm http://www.shareamemory.com/radio/pathfinder/ |
|
New member Username: BunnyfoofooDenver, Colorado USA Post Number: 1 Registered: Oct-06 | Hello All, I have an 02 Pathfinder I got sick of the problems with the CD changer Err-2 of course, and upgraded to an aftermarket Alpine headunit. I wish I would have done it sooner. I can plug my Ipod directly to the Unit and control it via the headunit. I maintained the steering wheel controls and hooked up a Parrot Bluetooth Carkit, it is awesome and would be happy to help anyone in anyway I can |
|
New member Username: BunnyfoofooDenver, Colorado USA Post Number: 2 Registered: Oct-06 | Help with Seat not moving. My Drivers seat stopped moving the first time about a year ago. I removed the seat and found a quarter stuck in the track. I removed it and put it back together. Then about 6 months ago it did it agian, so I took it apart agian and this time one of the plastic sprockets was stripped out. The dealer wanted $250.00 for a rebuild kit. I bought a entire seat from a Junkyard for $100 and pulled all the motors and parts off it and saved them. I can not believe they would put plastic sprockets in a seat. Maybe they thing we all weight as much as Nicole Richie. |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 17 Registered: Sep-06 | Since I have not had an expedient reply from Nissan regarding my case of the Bose Clarion 6-disc changer, I decided to call the Executive Specialist I have been working with for this case. I called early on Thursday Oct 12 and left a message. I received a returned call on Friday Oct 13. The Executive Specialist told me that the board was reviewing the case and should have an answer by Friday Oct 20. I am really looking forward to a resolution to this problem so Nissan/Infiniti can redeem their name. If a correct resolution is not found, Nissan/Infiniti will continue to allow vendors to get away with using parts that are not engineered to high quality standards. Everyone out there that has experienced this problem should check out the NHTSA website and file a complaint: http://www-odi.nhtsa.dot.gov/cars/problems/complain/ Your local state Attorney General's office can also help you with filing a claim against the CD player. |
|
New member Username: Miz1Post Number: 1 Registered: Oct-06 | Well my 2001 QX4 cd changer quit in Aug of 05....called Clarion was given a price; said I'd get a 1 year warranty...I pulled the unit (great instructions above)sent it off only to be called by "customer (no) Service" and advided I hadn't sent enough $ and the waranty is 90 days....blatent bait & switch but since i was without the unit i told them to go ahead,,,,,11 1/2 months after the repair: ERR 2/3 again....called Clarion: absolutley no help! hate to pi** away more money on this POS but may send to the "EBAY guy" ....there is a Toyota in my future!.....Hey CJJ - GREAT perseverance!!! keep us posted...I filed the NHTSA claim too.... |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 18 Registered: Sep-06 | I called the executive specialist today (Oct.24) that has been working on my case regarding the Bose Clarion Err2 Err3 problem. I was expecting a call or an email on Oct.20; however, no such luck. I was told that Nissan does have a finding and information to send to me; however, I did not get any details on the phone. I will post the findings and information here to allow everyone to generate their own opinion on how Nissan handles this problem. |
|
New member Username: JlvargasPost Number: 1 Registered: Oct-06 | My CD changer went out, 2nd time. The 1st one was under warranty. After reading these posts, I've decided to go with a replacement system. There is no since in having the cd changer repaired with sub-standard parts. |
|
New member Username: Tazz714Post Number: 1 Registered: Oct-06 | I'm tryin to hook up a new cd player into a 1991 Ford Escort GT. If some one had some wire diagrams that could help please send. |
|
Silver Member Username: JohammbassIRL Post Number: 477 Registered: May-06 | thread is too long |
|
Gold Member Username: Basshead86Try Google Post Number: 8046 Registered: Aug-05 | i agree |
|
Gold Member Username: Basshead86Try Google Post Number: 8047 Registered: Aug-05 | and the majority if people in here have one post. they googled how to fix their pathfinder, and Ecoustics came up, and they reg'd and posted their question.... |
|
New member Username: AustinpPhiladelphia Post Number: 1 Registered: Nov-06 | Yep. ...like me. My cd player went at 55k and I considered sending it in to get repaired, but I don't want to reward Clarion with more business. A good number of people have expressed frustration with Nissan (righfully so), but most of the anger should be focused on Bose and Clarion. The only power we have as consumers is to make sure that we, and no one we know, buys any more of their products. It's going to be Alpine for me. |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 19 Registered: Sep-06 | I have not had any contact with Nissan North America since Nov.2 until yesterday Nov.30. I called the Executive Specialist that is handling my case on Nov.21. I was forwarded to voicemail after no one answered and left a message asking if the findings had been sent to me. After waiting over a week with no reply, I decided to call again yesterday. I was forwarded to voicemail once again. I didn't leave a message this time and immediately called the main number to be transferred to someone else. The transferred me to another person; however, they did not answer and I was once again forwarded to voicemail. I left a message with this other person to call me back. The call was finally returned around 4:20pm yesterday. I was unable to answer at the time, but I called back at 4:27pm and spoke to the person for over 17 minutes. This person found my records and told me they are in contact with Clarion on a regular basis and Clarion corrects their problems effectively. I enlightened him to my research in this matter and said there were at least 100 documented cases of the Clarion 6 disc CD changer breaking multiple times. He did mention that the record shows a denial letter was sent to me. I have never seen this letter, and he said that he would be in contact with me regarding the letter and the matter. I mentioned that I really needed this denial letter to move to the next step. Of course, a lawyer(s) will be involved in the next step. From the correspondence and phone calls, Nissan is still completely denying any problems with the 2001 Bose/Clarion 6-disc changers. I honestly hoped this problem would not escalate to this proportion. |
|
Silver Member Username: CadillacdbHouston , TX Post Number: 919 Registered: Aug-05 | damn this one has tons of post.. just wanted to say that |
|
New member Username: Miz1Post Number: 2 Registered: Oct-06 | Hello to all you fellow clarion sufferers...CJJ can you please provide the Nissan contact name, address and phone number? I will call, write or dance the boogaloo if it will make these people understand this problem....imagine how many owners of clarion junk are out there who haven't been to this website? |
|
New member Username: JagwarsVirginia Beach, VA Post Number: 1 Registered: Dec-06 | WoW, what a long read concerning the Pathfinder CD changer issues. What a pity that some users would judge Nissan quality based upon a third party entertainment component. I don't buy vehicles for the glamor fringes such as the audio system and, I seriously doubt that other vehicle manufacturers would offer any better service for their factory audio components....Note that GM owns and markets their systems (delco,etc) under several brand names... |
|
New member Username: JagwarsVirginia Beach, VA Post Number: 2 Registered: Dec-06 | I too read this forum and started my adventures to repair my 2001 Pathfinder's CLARION 6 CD changer (err2). The local dealer (Chesapeake, VA) quoted me $1250 for a new unit and $200 plus labor costs--if they could even find a replacement. The dealer suggested I hit the web to find a repair shop since I didn't want to pay the high dealer labor costs for the same service. THE DEALER'S SERVICE DEPT DEFINITELY KNEW THERE WAS AN ISSUE WITH THE 6-CD CHANGER. This forum was a good hit. I decided to stop pursuing Nissan since dealers are always overpriced and they manufacture/sell/repair vehicles-not third party audio toys. Nissan will repair/replace the unit--you just have to pay the dealer's high labor rates. Be PRO-ACTIVE and Self Assertive ... either pay the money to the dealer or find other alternatives. (I mean, that's like blaming HP or Dell for your PC's internet viruses or Windows IE6 errors). Blame Clarion--not Nissan. I decided to pursue repairing my existing unit -- since the costs were reasonable. Clarion no longer handles direct consumer services at either the Gardena or Carson, CA facilities. I called both. (So much for the earlier posts here). Clarion's customer service gave me two local service centers. (Clarion's CS very courteous and they even called me back with the Ph#'s and addresses). Both local businesses said they would not touch the unit since it said Nissan on the information sticker. I.E. if they repaired the unit, they could not offer a warranty since they were not authorized by Nissan to repair an apparent Nissan product. I asked and they said "the same situation would hold true" if my wife's BMW Blaupunkt required repair. (which it does by the way). Too many posts here want to blame Nissan...(a Neophyte response for law suit happy whiners). After visiting several car audio shops and realizing potential high costs for a new system with the likelihood of losing my steering wheel controls, I FINALLY HIT THE GOLD MINE...The repair shop that the Nissan, GM, Ford, Honda, etc use for Audio System Repair in SE Virginia. (Car dealer or Audio shop referral required). $200 and seven weeks... a like new system. Same Day Auto Audio Repair in Virginia Beach. (It took a bit longer because the guy's big customers (car dealers) have priority over personal drop-offs.) No complaints from me and I have a warranty for the unit. A little patience -- $200 -- and good-to-go for another 120K in my 01-Pathy. Money well spent and it didn't involve Tort Lawyers, High blood pressure or WHINE. |
|
New member Username: Miz1Post Number: 3 Registered: Oct-06 | Gee Mark - What a PERFECT, calm and rational handling of this little problem.....I'M IMPRESSED!!!! I'll give your unit 13 months TOPS before this POS craps out again.....then pass the cheese! BTW: Surely Nissan has SOME responsibility for the part supplier.....it's a free country (even in France) so they choose what parts go in... |
|
New member Username: GreasergrrlWA United States Post Number: 1 Registered: Dec-06 | Add me to the list too. A textbook case of ERRR2 at 62k miles - I used the awesome instructions here to remove the unit myself http://www.shareamemory.com/radio/pathfinder/ and then sent to the guy on ebay and it was back to me good as new for about $100. The dealership quoted $500 just to see what was wrong with it. WHATEVER. If someone actually gets some kind of judgement against Clarion or Nissan, let us know! This is ridiculous and it's obvious that this is faulty equipment and they should pay for this. Thank god for the internet - I'm so glad to have this information or I would have lost a lot of money to the damn dealership. |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 20 Registered: Sep-06 | I called Nissan and left a message on Friday 12/15/06 and was unable to answer when the Nissan representative returned my call later in the morning (10:00am). I called back later in the day and left another message to please call me again. I have since been unable to reach either of the Executive Specialists today 12/18/2006. Hopefully, someone will respond to my email sent today. I will continue to update everyone on the progress or lack of progress on this problem. PM me if you would like to have more details that what I have provided over the last 3 months. (Executive Specialist name omitted), Thank you for returning my call on from Friday even though I was unable to answer at the time. I have left you and (Executive Specialist name omitted) messages to please call me back again. Please reply or give me a call back at your earliest convenience. I would like to know the status the claim regarding the reoccurring problems of the 2001 Nissan/Infiniti Pathfinder/QX4 6-disc CD changer. Since you have access to the VIN database, a few contacts to owners would identify the problems with the CD changer mechanism is quite widespread. I hope you understand the denial of this problem does not help anyone. Many consumers, if not all the consumers, owning the 2001 Nissan Pathfinder and Infiniti QX4 have experienced this problem on more than one occasion. Both of you mentioned that a denial letter had been sent. The letter mentioned has never made it to me. If at all possible, I would like to know how this problem was researched and how Nissan and Infiniti can deny this problem. If you can provide this information, it would be much appreciated. My address and contact information are listed below, so you may send me a copy of the denial letter: |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 21 Registered: Sep-06 | Well, I am not sure why I didn't hear the call from the Executive Specialist at 3:26pm yesterday 12/19/2006. I must have been on the other line and not noticed an incoming call. Oh well, here's a very close to quote of the message sent: Beginning of paraphrase: ...I received your voice mail regarding the letter and touched base with (other Executive Specialist name omitted) that was providing the letter. (Name omitted) said that a second copy was sent last week; however, I will print something out, will draft a new letter. For my own measures, I will draft a new letter and send it to you FedEx Overnight it should arrive no later than noon tomorrow and will have a tracking number. I will do this in the next 5-10 minutes, and it will have a tracking number to verify it gets to your address without any hiccups or problems. End of paraphrase. I do not understand why the first letter which was sent twice did not arrive in my mailbox. I have provided NNA with my address, VIN, phone, email, fax, and pager each time I sent an email. I have never had this much problem with the post office or parcel carriers. I can't help but think that the original letter was never sent to me even one time. So I wonder if FedEx overnight can actually deliver the letter that continues to vanish when sent to me. |
|
New member Username: Joys714Post Number: 1 Registered: Jan-07 | okay so i have read just about all of these comments and i too am one of you! mine is a '02 Pathfinder with error message "CD ERR FO". my player stops and starts repeatedly. i am at 60k and my service engine soon light is also on. sounds like the best bet is the ebay dude, but my question is does the website listed above (http://www.shareamemory.com/radio/pathfinder/) on the removal process count for '02 models? mine looks different and i have never done this before. |
|
Silver Member Username: The_image_dynamicSan Diego Post Number: 240 Registered: Dec-06 | I have a 2001 Pathy and it has the same problem as all of you. There are some forums that are trying to put together a class-action lawsuit against Nissan in the hope of a recall. But to this day, Nissan continues to pass the blame on to Clarion (who have admitted that the deck in question was poorly designed) and neither seem to be willing to step up to the plate and take care of this. The simple fact of the matter is their are far too many of these units out there, and neither Clarion or Nissan want to pay the many millions it would take to fix the issues. Don't get yours fixed, because like a poster above said, it WILL break down again sooner than later. Get a decent aftermarket deck like the rest of us and be done with it. I have the Premier 780MP by the way, and this deck looks and works flawlessly in a Pathy. To tell you the truth, I had done so much research by the time I actually bought my 2001 LE, that I already knew I would have cd changer and 'service engine soon' issues like everyone else has had. But those are only issues on these SUV's, and in my opinion they are the best trucks and best engines made for the years. I love everything about mine. It makes me smile every time I go somewhere. By the way, it's not just the Clarion models that were manufactured for Bose that have had problems... in fact most of these compact "load all discs at once" type players made by other manufacturers have failed as well. It just wasn't a feasible design and they realize that now. |
|
New member Username: Adamcox27Houston, Texas U.S. Post Number: 1 Registered: Feb-07 | READ HOW I RESOLVED/FIXED 2 PROBLEMS... PROBLEM 1: Unit is dead. Illumination is all we get. Unit does not turn on. FIX 1: Resolder cold solder joints to make good ground to chassis. HOW-TO FIX 1: Remove the unit. Disassemble components. Analyse main PCB and resolder any cold/open joints. RESULTS OF FIX 1: Unit powers on and can tune radio to hear audio. However, inserting CD results in error "CD ERR F3". DIAGNOSTIC PROCEDURE: Remove cover from CD player to expose the mechanics. Power unit on and observe. CD loads, armature positions head into CD, but CD doesn't spin. Perhaps a bad spindle motor? FIX PROCEDURE: Remove screw holding armateur in place. Go through CD power on sequence until mechanicals allow armateur to clear and be removed. Clean solder joints that make connections from spindle motor, laser positioning motor, and laser positioning motor micro limiting switch. Reposition laser head assembly on the armature toward the microswitch. (It may be that this is equivalent to recalibrating laser) Reconnect armature. Test it! Everything working A-okay!  No, I do not work for Clarion. And no, I do not work for NASA.  But I wish I did! Cost or repair = 29.99 for the 25W soldering wand and 2.49 for the solder, and 3 hours labour. (Ok, I spell labour with a u because I'm Canadian - EH!) Are you thinking "What?! this guy didn't even own a soldering iron before he attempted this repair?" Hmmm, nope. I did, but it got lost in my recent move from Toronto to Houston.   DISCLAIMER!!! Unless you are confident about working with small electronically driven mechanical devices such as that described above, I advise leaving this work to the pros. YOU CAN CAUSE IRREPAIRABLE DAMAGE TO YOUR UNIT, which means that once your done playing, don't think you'll send it to a service person to fix your mess.  ~ Adam |
|
New member Username: SuzmPost Number: 1 Registered: Feb-07 | I'm right here with all of u...a 2001 QX4 holding six CD's hostage. Second one...first was during warranty, so I am sure this is a refurbished unit, and that's what I'd get from Infinity. This really is the LAST Nissan we will ever buy. After one other huge expense, we got the dealer to give us a one-time repair credit of $400.00 we have yet to use...but who wants to waste it on this POS! I haven't talked to the dealer yet, so we'll see what old Infinity of Mission Viejo says. This isn't a club I would choose to join, but it was sure good to know I'm not alone in this. Thanks for all the info and amunition, I'm not going to take this laying down either. |
|
New member Username: Jane3788Post Number: 4 Registered: Feb-07 | I just wanted to add to this thread that Nissan customer service in Australia is EXCELLENT, but having read all this I will note to be careful of CD's. My problem was just getting the security code and unlocking the unit after too many incorrect attempts. Because I had failed to find the supplementary manual with all the necessary info I rang them twice. Each time the call centre said 'all operators are busy, input phone number and a brief message explaining the problem', and they rang back in just minutes with an answer. I was impressed. |
|
New member Username: MallanmbaPost Number: 1 Registered: Mar-07 | If you want to replace your Clarion in-dash changer with something useful, USA Spec makes an iPod adapter that integrates with the factory Bose radio. I've been very happy w/ mine... here's a page with some info on installation: http://reptilelabour.com/personal/qx4ipod/QX4_iPod.html Cheers, -Mark |
|
New member Username: Rnelson17Post Number: 2 Registered: Jul-06 | Well, i have been listening to the radio and not any cd's since this err2 problem started last July - putting off the inevitable costs of a repair/replacement. Today, on a whim, i called another nissan dealership to ask to find out if it's covered under my extended warranty. they said yes! unbelievable - i could've had this fixed 8 months ago! i had looked through my ext. warranty documents and found nothing in the inclusionary list, so i was sure that it wasn't covered. couldn't be happier |
|
New member Username: Rnelson17Post Number: 3 Registered: Jul-06 | Follow-up to my 3/31/07 post: I took my 01 Pathfinder to Herb Gordon Nissan in Maryland today, ext. warranty docs in hand, and they ordered a new unit for me. As it turns out, if you're covered under a Security Plus Gold warranty plan, the audio equipment is entirely covered ONLY IF THE WARRANTY WAS PURCHASED AFTER 4/1/03. Apparently, they added in audio equipment to the coverage and raised the price on that date. I made the cut by 16 days. whew. This is great, because i'm selling this car next month. Good luck to you all. |
|
New member Username: Soulsistah1962Post Number: 1 Registered: Apr-07 | I have the same problem with my 2001 pathfinder. Purchased it in 2002 with 25,000 miles and about 2 years later my cd's got stuck. Haven't been able to get them out since. Went to the dealer and after he talked about labor and all that I never went back about the player. I would only trust nissan to touch it but I don't want to pay their prices. Now my 5 cd's have been held hostage also. I've been listening to the radio all this time and never played my tape player. Tapes seemed to have played out. Any suggestions out there as what to do? Should I just leave it alone and say goodbye to my lost cd's, pay the cost at nissan (I am not removing the player myself, might mess it up). Or should I just use my portable cd player? Help! |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 23 Registered: Sep-06 | The 2001 Nissan Pathfinder dash is different than the 2001 Infiniti QX4. Many Pathfinder owners have had luck replacing the poorly engineered in-dash CD changer unit with a double DIN unit. If you own a QX4, you must modify the dash to make a double DIN unit to fit properly. As mentioned above, there are many shops making quite a bit of profit from repairing these units over and over. If I had a Pathfinder, I would have just replaced the unit, but I own a QX4 and have repaired it twice. It is still working (4/9/2007), but I know it will eventually break again. |
|
New member Username: Slowsk8sPost Number: 3 Registered: Apr-07 | time for a class-action lawsuit?? i've got the same problem (err2) with my 2001 sentra. |
|
New member Username: MorcorSt.Catharines, Ontario Canada Post Number: 1 Registered: Apr-07 | I was in the Same boat as the rest of you. I had the ERR1. Luckily I could eject my cds out. A weird note: The CD changer wasnt com pletely dead! If I eject the cd and wait a day or two it would work, but as soon as it was on the last track and it went back to track one; it would die out , and make the clicking noise like everyone has been talking about. I just bought the truck in February. I took it back to the Nissan dealership I purchased the SUV from @ Welland Nissan in Ontario, Canada. They ordered me a refurbished unit to replace the old one. The cost was roughly $200. They waved the labour; not the unit since I bought it used. The difference though ; from the rest of u. I didnt have to have them removed and send the unit out first. They just told me they would order the refurb 6 cd changer from Clarion and when it came in they would replace the unit , and take my old one , and send it back as part of a cd changer swap. Maybe Clarion Canada realizes these units have issues and are keeping replacement units for swaps. The only downer was it took like a month for the unit to come in... oh well @ least no hole for a month in my otherwise AWESOME truck. Everyone should go and inquire @ the delaerships in the US and Canada, if this option is available? or was I lucky? Still sucks you have to pay the 200 bucks... Hoping it lasts ten years ;-) Good Luck to Everyone with this Problem!!!! |
|
New member Username: Susman01Post Number: 1 Registered: Apr-07 | hi, I have a 2001 Nissan Altima SE, with indash 6-cd changer and got ERR3 first time, everytime I try to press the CD button, it beeps 3 to 4 times and in between each beep, the radio scans channels on its own, and the stereo rests after displaying "Err3" blinking and CD 1 light (or CD 4 whatever) blinks amber. tried unplgging battery and other stuff, CD is getting ejected after pressing eject several time and radio seems to be functuioning correctly. what to do ?? out of warranty already . There is a guy selling brand new unit for my model on ebay. Is it worth going to a replacement of the same or probably I will just leave it like that so atleast keep the aesthetics of the dash. what other options are there? |
|
New member Username: Rdrsgnn401Post Number: 1 Registered: Apr-07 | does the 2002 pathfinder play burned cds on the bose 6 disc changer |
|
New member Username: Jwd4uscPost Number: 3 Registered: May-06 | http://reptilelabour.com/personal/qx4ipod/QX4_iPod.html this is the best fix I can find as stated above. I did not want to give up the factory look or my steering wheel controls but after my changer broke for the second time I knew fixing it was out of the question. If you already have an ipod this fix will only run you $139.00. I ordered the ipod oem integrator from Crutchfield and wish I had done this the first time around. Super easy to install once you pull the radio out and your ipod is controlled just like a cd. You can skip forward, adjust the volume, it's great. The link above gives step by step instructions on how to install. Crutchfield will say it doesn't work for the 01 pathfinder or QX4 but it does. Read what the guy says on the website above. He explains it all. |
|
New member Username: CfentonCanada Post Number: 1 Registered: Sep-07 | Exact same problems as mentioned above. Just purchased a 2001 Nissan Pathfinder Sept 2007 with the Bose 6 disk cd changer and now its not working. Same noise, click, click, err2. I've considered removing the changer as someone above suggested, but am worried that the replacement will not fit properly...do all systems have the same connection? I'd hate to get that far and find out I need to rewire...I am also aware that my steering wheel controls will no longer work. Any suggestions and/or comments??????? thx |
|
New member Username: WayenairGroton, Ct Usa Post Number: 3 Registered: Aug-06 | i went ahead and ripped out the head and changer units, they had already caused enough problems for me. so i did my research and bought an Eclipse AVN-5500. its a $1700 nav/audio unit but got it on ebay for right at $900 new. i assembled a harness using aftermarket harness adapters and the 2 units i talk about below. have had it in there about 10 months and i could not be happier. it has exceded all of my expectations. IMHO, i HIGHLY recommend this setup if you want to end the frustration of the crappy factory unit. and the Eclipse unit is very accessorisable. plugs installed in the unit allow plug-and-play of a rear-veiw camera, HD radio, sirius radio, cd changer, amp, and more. it works great with the bose system once the gain in the line level interface is set correctly. feel free to contact me if you need/want help with this. anyway, below are the 2 additional units required by this setup, they're about $20 each new. when putting in an aftermarket unit, to retain use of the steering wheel controls, use a Pacific Accessory Corporation SWI (steering wheel interface) unit. they are specific to the brand of the aftermarket head unit. here is the address: also, when switching to the new head unit, to adapt the bose system to the new head unit, you need to use a hi/lo line level interface so the signal from the new head unit will be at the right level for the factory bose amp.here it is: http://www.pac-audio.com/products/productsCatagory.asp?mmSearch=Steering%20Wheel %20Interface http://www.scosche.com/scosche_caraudio.aspx?CategoryID=229&ItemID=OEA4 |
|
New member Username: WayenairGroton, Ct Usa Post Number: 5 Registered: Aug-06 | AND it fits perfectly. |
|
Bronze Member Username: Nospam4cjWichita, Kansas USA Post Number: 24 Registered: Sep-06 | Nissan/Infiniti have ignored my requests to investigate the numerous cases of the CD-changer mechanism failing in the 2001 Pathfinder/QX4. This is a unit built by Bose/Clarion and is not used in any other models as far as I know. Many dealers across the country will admit to this problem; however, consumer affairs, Nissan North America, and their executive specialists are denying any problems with the CD-changers. After my unit failed 3 documented times (once with the previous owner), I decided to do some research and found numerous other consumers with the same problem. Other owners are also fed up with either having to repair or replace the CD-changer due to the reoccurring problem. A few key words that helped me find relevant information to my search were as follows: "2001 err2, 2001 Bose Clarion Pathfinder, 2001 clarion click, err2 clarion 2001." I have sent emails to corporate employees of Nissan and Infiniti, worked with consumer affairs, and executive specialist on this problem. Yesterday, I received a letter denying the possibility of extending the warranty to cover the problems I have experienced. My emails and correspondence was in regards to the whole fleet of 2001 Pathfinder/QX4s that have this reoccurring problem. Nissan and Infiniti said they reviewed the problem but never mentioned checking with other consumers about the same problem. I know that consumer affairs has numerous records of this problem plus records of other 2001 Pathfinder/QX4s have been fixed under the original warranty. The original email sent to corporate was September 5, 2006. Prior to the first email, I spoke with Infiniti consumer affairs. Nissan seems to shy away from sending me any correspondence in writing. I truly feel that Nissan/Infiniti are trying to hide any relevant information regarding this problem. After asking for over a month for written correspondence regarding the problem across the fleet, I finally received a letter from Nissan North America denying warranty coverage for the CD-changer. My email was asking for an investigation of the 2001 Pathfinder QX4 fleet, not warranty coverage on my individual vehicle. My CD-changer has been since repaired, but I would like to know why as a consumer a $1200 part is considered a consumable item after a 1 year dealer warranty. |
|
New member Username: BoughyAmherst, NY, NY USA Post Number: 2 Registered: Dec-07 | Fix for 2001 Pathfinder broken 6 disk changer to iPod input. After a long process and a lot of research I have accomplished my goal of getting my broken Bose (clarion) 6 disk changer out of my 2001 Nissan Pathfinder. Please note this is the 2" radio/tape head unit and 2" separate 6 disk changer right below it (not the 4in all in one unit). Be sure to disconnect your negative car battery cable when doing all this. I utilized the USA Spec iPod Interface from Crutchfield.com. Contrary to reviews, and what 2 of 5 Crutchfield reps told me the USA Spec iPod Interface Item #581PA11NIS does work with this system. I verified this with USA Spec and after install it works in my Pathy. Be sure to also order from Crutchfield the Dash Pocket Item #120889000 to fill in the slot nicely left when you remove the old CD changer. This item fits perfectly and works with the very sturdy original brackets that hold the stereo and old changer in place. I kept the Bose head unit in for ease of keeping the steering wheel controls (since they will work with this Ipod adapter) and cost efficiency. Plus it sounds good for a stock stereo. The filler that Crutchfield suggests (Nissan Kit item# 003NDK717) does not fit with the factory 2" Bose head unit. Do not buy that piece unless you plan to do an aftermarket stereo. Then you are on your own since I can not provide info on that install. Also if you could please when you order these pieces from Crutchfield.com use my referral code. I can earn a credit. My code is p7w8h-itfs7-c1x8d , you can tell that to a rep or enter it into the special offers box when cashing out. I would really appreciate it. So the USA Spec ipod adapter sounds good and works well with the system. The install is a bit confusing and I will do my best to explain the install. 1st do a google search for removal of the dash. There are some good ones out there, I liked this one (http://www.shareamemory.com/radio/pathfinder/). Although I found that there are two clips above the heater vent. So try to do the same technique for a clip that is located at the top left of the heater vents just like instructions show for top right. I completely removed the unit but after doing that I am not 100% sure it is completely needed. It could help you, I had to do it because the screws holding the head unit and cd changer in/and together were hard as hell for me to get loose. So I took the radio completely out for more leverage. And by now I had the disk changer completely removed and unplugged from everything. Here is the breakdown of how the Ipod interface connects. On the end of the Ipod adapter cord that goes into the Bose radio head unit there are three connectors. The other end goes into the interface box. Two of these three connectors get plugged into the radio/tape player head unit and one (the large male end) goes into a different cable. The two small ones go into the back of the stereo and the big one (with Male ends) goes into I think what used to plug into the back of the cd changer. If you are looking at the back of the radio unit holding the back facing you (as I was) you will see four ports for connection ends to go into, two white and two black. You only need to unplug two of them. If you count #1 as the top left and #3 as the bottom left you will unplug #1 and #4. The two smaller connections from the ipod interface unit plug into these areas. They will only fit certain ones so it should be easy to figure out. The two end you took out remain out and hang loose after installation. Then plug the large male end into the only open slot that will take a Male end. I think this wire used to be in the back of the cd changer. This should get you all set. What I did for mounting was use some (3) Velcro mounting strips from a local store to secure the iPod interface box to some white plastic behind where the stereo goes. I think this is the plastic that runs up to the vents. I also drilled a hole big enough in the back of the dash pocket for me to run the cable that goes to my ipod and back to the interface box through this. Since the part that goes into the ipod is bigger than the hole you need to drill it will never slip through. Be sure to arrange for slack in the line to work with your ipod and song selection later. Please note that this pocket dash fit real well but it has slots to hold 3 cds. I was not in love with this idea but it is the best fit, it looks great when the dash is together, and is a small inconvenience. Do not worry all ipods should fit with this. I have the larger 60bg ipod and it fits in between the slots to hold cds. I hope that helps all of you replace these junk bose disk changers and fill your Pathy with loads of music. If you have any questions post back. I will try and keep an eye on this so I can help. It took me forever to figure all this out so if I can help just one person mission accomplished. I hope I detailed this well for you. Get to work! |
|
New member Username: BoughyAmherst, NY, NY USA Post Number: 3 Registered: Dec-07 | I forgot to add in. Total cost for this (see above post from me) was only $159.98. Plus the cost of a six pack for when you are done. I was pretty frustrated at times. Don't drink and drive. |
|
New member Username: MbfroggiePost Number: 1 Registered: Feb-08 | Hello all, After reading this forum, I successfully removed the cd changer from my 2001 Pathfinder (and I'm a girl) . I chose to use the ebay provider "riveinc" to repair the unit, and I just got it back, have reinstalled it, and it works. Total turnaround was 11 days, my stuck CDs were returned unharmed, and I was charged $135 total. They offer a 90-day warranty and I'll have to update you on how the long-term performance is. So, here is an option that worked for me. Thanks for all the suggestions. |
|
New member Username: RentwistPost Number: 1 Registered: Nov-08 | The needed parts are still available from http://www.pacparts.com. However, only through having the Drive Unit Section parts breakdown (from the SMPN2302MC Service Manual) can you find them (the list of parts and the manual available at PP is NOT the full list of what is available). The parts that commonly break on this unit are HBS491100 and HBS490100, they are available from PP (but not on the list that comes up if you search under PN-2302N). It was another posters mention of what Clarion had changed in his unit (HBS491100) that put me onto this. BTW do be aware that removal and installation of said parts is no easy job. It is best left to those who would not walk away from dis and re assembly of say, a cuckoo clock! Regards, Bob |
|
New member Username: M93117Goleta, CA U.S.A. Post Number: 1 Registered: Dec-08 | To:Ed Levin or anyone who can help. Replaced the OEM Radio/CD player with an XO DVD double din. I kept the bose amp and used the converter cables. Now I can only get about half of the volume I had with the OEM radio using the bose amp. one of the post said you can tweak the Amp?? How? How can I get more Volume? Thanks Mike |
|
New member Username: RentwistPost Number: 2 Registered: Nov-08 | Update: I successfully made the repair using the parts I posted above. I bought a second set because they made the shipping worthwhile (otherwise the parts were less than or close to the shipping). Since I have the parts and don't anticipate needing them, I am offering to make the repair (Problem: Err2 with clicking) for someone for $75 plus shipping, guaranteed to work properly after the repair. If there is enough interest, I will do this for others as well. I am an electrical engineer with over 20 years of experience including consumer and automotive electronics. Contact me at rentwist <at> comcast.net if interested. Regards, Bob |
|
New member Username: NoroninPost Number: 2 Registered: Aug-06 | I last posted in August of 2006. A month later, I gave up and purchased aftermarket. I had a Pioneer DEH-P49001B, allowing for MP3 and iPod direct control, with a very hot look. The installer reused the amp and speakers, I have full use of the steering wheel paddles (a $135.00 option), AND a remote IR unit (that one made the back seaters happy). Did I mention the Organic EL display with detachable face? I had already decided to keep my 2001 PF (the thing is bulletproof otherwise, and I must say - it was $500.00 well spent! I have TWICE the power and clarity the stock unit had, with an incredible low end. I could not believe the installer kept the stock speakers. I sounded like a completely new system. Sorry for waiting so long for a follow up, and some posters may not even own their PFs any longer. But if you are just logging into this thread, and looking for solutions.. My Pioneer DEH-P49001B ROCKS!! |
|
New member Username: Red2beardPost Number: 1 Registered: Dec-08 | xw1600 feedback I wasted almost $300 CAD trying to get this guy to repair a changer, buyer beware. |
|
New member Username: RentwistPost Number: 3 Registered: Nov-08 | Update: So far two people have contacted me with Err2 problems, fixed the first and the second is on it's way to me for the repair. I would be happy to perform the repair for anyone who needs it, $80 plus return shipping. Just need to decide how many additional parts to order to have in stock for people in need. rentwist <a > comcast.net Regards, Bob P.S. This applies to other units as well, the first unit I repaired for someone was a PN-2411N from an Infiniti, same CD mechanism. There are probably more. |
|
New member Username: MoelouchPost Number: 1 Registered: Jun-09 | Same exact problem here. Very bad experience. Wil never buy Nissan for the rest of my life and will advise all the people I know not to buy Nissan. |
|
New member Username: Zubi6667Post Number: 1 Registered: Jul-10 | I have the same problem on my 2002 Altima i get an error that reads ERR3 and the cd wont play but the radio is working i m hearing this ebay guy but how do i get in touch with him can someone send me a link pls |
|
New member Username: Victor10Post Number: 5 Registered: Jul-06 | http://cgi.ebay.com/2001-NISSAN-PATHFINDER-6-DISC-CD-CHANGER-CE018-REPAIR-/25050 2572983?cmd=ViewItem&pt=LH_DefaultDomain_0&hash=item3a531debb7 The guy ebay user name: xw1600 Good luck |
|
New member Username: Samsmith123Post Number: 1 Registered: Aug-11 | A very interesting and informative article have you written. You know its very hectic to CD changer.my car always faced that problem and then I have to spent so much money for solve that problem. http://www.royal-car.com/usedcarsforsale/usedcars.php |
|
New member Username: JgeisterPost Number: 1 Registered: Aug-12 | I took my 2001 pathfinder ( with 27,000 mi ) into Southpoint Nissan in Austin, TX, for a battery replacement, and when I got the car back, the CD player was broken and showed err2 message. When I would start the car it would make odd clicking noises for 10 or 20 seconds, then shut down and display the err2 message,. It was working perfectly when I took it in. They basically threw it back in my face and said tough luck, its broke you fix it... Unbelievably rude....I got the impression that they were just being cheap and were probably told not to spend any money on these types of problems or defects..... I'm in the process of contacting Nissan North America..... and looking for Lanae Burton's e-mail address.... |
|
New member Username: Soulsistah1962Post Number: 2 Registered: Apr-07 | I just plain gave up on my cd player. Ended up getting another 01 pathfinder with 57000 mjles 2 years ago and same problem with cd....doesn't work. Love the car but bottom line....I just use my IPOD. The problems with the cd players will probably never be resolved. I don't recall getting any notices from Nissan saying bring your car in so they can fix cd unit. Guess it's not important to them that we listen to our tunes while driving!. |
Main Forums
Today's Posts- Home Audio Forum
- Home Video Forum
- Home Theater Forum
- Car Audio Forum
- Accessories Forum
- All Forum Topics