|
Anonymous | i heard all the horror stories about panasonic giving NO details about what these messages are, and how they "fix" them for over 100 bucks only for them to BREAK again. Let's all report them and make a big stink and get new players or refunds as we keep getting our friends to make a big deal out of Panasonic making shotty defective DVD players then committing fraud by charging to not even fix the players! They'll either give us, in numbers, refunds or replacements to shut us up or fix their damn crappy players to keep bad press and this word of mouth movement from growing! LET US ACT! 1st: contact and complain to, Panasonic Corporation 1025 Washington Pike Bridgeville, PA 15017 (412)257-4522 or email their Customer Support at 2nd: When they blow you off and do not tell you what the error message is or how to fix it or offer any support go to the Better Buisness Bureau site www.bbb.org CLICK on FILE A COMPLAINT MAKE SURE: You record and tell them: -who at Panasonic you spoke to or replied to ur email -the dates you complained -the make and model of your player, etc. Tell them in the section of the BBB complaint form that this is a Product Quality situation and basically just re-write the horror stories you posted on this forum. Tell them you have HUNDREDS of written accounts of shotty H07 or H02 (etc)messages you found from hundreds of panasonic customer reviews and interactions on electronic and consumer sites like this one and they will be complaining soon...even copy/paste some (with the url addy for proof!) -When asked for a desired outcome, tell BBB you are ENTITLED to a refund since Panasonic knowingly are selling defective DVD players to NUMEROUS people and blowing ALL of them off for repairs or even courtesy HELP with what the heck the message means. Tell them they are robbing and commiting fraud upon consumers and demand your money back from them and for them to publicly apoligize and vow to FIX all problems with their products before selling them. thanks PLEASE PASS THIS ON TO EVERYONE YOU KNOW ONLINE AND IN YOUR REAL LIFE TO JOIN THE CAMPAIGN. thanks |